The Certified 4-Star Airline Rating recognizes those airlines that provide a good Product standard across different travel categories (ie. cabin travel classes), combined with delivering good standards of Staff Service for both the Cabin Service and their home-base Airport environments.
| Aircraft | Seat Pitch | Seat Width | Seat Angle | Seats | Configuration | Internet |
|---|---|---|---|---|---|---|
| Airbus A380 | 212 cm | 74 cm | 180 °  |
14 | 1-1-1 |  |
Airport Lounges
Start your journey with an award winning experience, named Best Australian Lounges at the 2012 Australian Business Traveller Awards.
Lounge Access and Eligibility
| Eligible Class of Travel | |
| First | Eligible if connecting to or from a Qantas or Emirates international flight on the same day.
One guest allowed and does not need to be travelling. |
| International Business | Eligible if connecting to or from a Qantas or Emirates international flight on the same day.
Qantas customers can bring one guest. |
| Domestic Business | Next onward flight that day must be on a Qantas or Emirates flight.
Qantas customers can bring one guest. |
The perfect place to start your trip
Start your international journey in the comfort of the International Business Lounge, found in key Qantas destinations around the world. With fresh, delicious dining options, shower facilities, private work areas, it’s the only way to travel.
Sydney – International First Lounge
Location
Airside, Level 4, past immigration. Enter on level 3 via escalator
Hours
05:00 to 22:00
Relax into your holiday with a range of exclusive services*, such as:
- A Concierge and First Host ready to assist you with your travel needs.
- Our award winning Marc Newson-designed lounge+, with multiple seating arrangements to suit your mood.
- A signature menu created by leading Australian restaurateur, Neil Perry.
- Complimentary treatments at our luxurious Aurora Day Spa.
- Private business suites equipped to help you continue working.
- A library, magazines, newspapers, internet access and plasma screens to keep you entertained.
Melbourne – International First Lounge
Location
Airside, Level 3, via escalator near gates 9 and 10
Hours
04:30 to 23:30
Relax into your holiday with a range of exclusive services*, such as:
- A Concierge and First Host ready to assist you with your travel needs.
- Our award winning Marc Newson-designed lounge+, with multiple seating arrangements to suit your mood.
- A signature menu created by leading Australian restaurateur, Neil Perry.
- Complimentary treatments at our luxurious Aurora Day Spa.
- Private business suites equipped to help you continue working.
A library, magazines, newspapers, internet access and plasma screens to keep you entertained.
The Qantas Brisbane International Lounge
Location
Airside, Level 4, Brisbane International Terminal
Hours
05:30 to 00:00
- Lounge Dining
- Bar Service
- Barista
- Tea, coffee and beverages
- Showers and Toilets
- Wireless Internet
- Internet Access
- Apple Computers
- Newspapers and Magazines
Sydney – International Business Lounge
Location
Airside, Level 3, enter via escalators
Hours
05:00 to 22:00
- Lounge Dining
- Bar Service
- Barista
- Tea, coffee and beverages
- Showers and Toilets
- Wireless Internet
- Internet Access
- Apple Computers
- Family Zone
- Newspapers and Magazines
Perth – International Business Lounge
Location
Airside, Departures Level, opposite Gate 52
Hours
04:15 – 02:00
- Lounge Dining
- Bar Service
- Tea, coffee and beverages
- Wireless Internet
- Internet Access
- Apple Computers
- Newspapers and Magazines
Melbourne – International Business Lounge
Location
Airside, Level 1, enter via departures concourse
Hours
04:30 to 23:30
- Lounge Dining
- Bar Service
- Barista
- Tea, coffee and beverages
- Showers and Toilets
- Wireless Internet
- Internet Access
- Apple Computers
- Family Zone
- Newspapers and Magazines
Wellington – International Business Lounge
Location
Airside via international departures lounge
Hours
04:30 06:30
14:00 to 17:00 Mon/Tue/Sat
13:30 to 17:00 Wed/Thur/Fri/Sun
- Lounge Dining
- Bar Service
- Barista
- Tea, coffee and beverages
- Showers and Toilets
- Wireless Internet
- Internet Access
- Newspapers and Magazines
Darwin – International Business Lounge
Location
First Floor, next to Gate 1
Hours
Open two hours prior to each Qantas service until the last Qantas departure
- Lounge Dining
- Bar Service
- Tea, coffee and beverages
- Showers and Toilets
- Wireless Internet
- Internet Access
- Apple Computers
- Newspapers and Magazines
Adelaide – International Business Lounge
Location
Departures level, opposite Gate 21
Hours
05:00 to 21:30
- Bar Service
- Barista
- Tea, coffee and beverages
- Showers and Toilets
- Wireless Internet
- Internet Access
- Apple Computers
- Newspapers and Magazines
Special Services
Chauffeur Drive
Complimentary to customers in First and Business at a range of destinations.
Start your journey with the luxury of a chauffeured transfer. Our chauffeurs can be waiting for you when you arrive at your destination and return you to the airport for your flight home.
Our transfers+ are complimentary for customers travelling in International First and Business on flights between Australia, Dubai and London*.
Check-in
As a Qantas First customer, we aim to provide you with a journey of unsurpassed luxury.
Your journey starts from the moment you leave your front door with Chauffeur Drive, a complimentary transfer service for First customers on eligible international Qantas operated flights booked with a QF flight number.
Our dedicated First Hosts* will be on hand to anticipate your travel needs. In our flagship Sydney and Melbourne lounges, our First Hosts will contact you the day before travel with information on our facilities and to arrange anything else you may require for your journey.
At Sydney and Melbourne International Airports, you’ll be greeted at the curb and taken through to the dedicated First check-in area, at least one hour before your departure time.
At selected ports we’ll fast-track you through immigration+ and invite you to relax in the award-winning International First Lounge.
You’ll have a dedicated boarding lane at the gate, which you can use to board the aircraft with ease at any stage of the boarding process.
Upon Arrival
Upon arrival, you will be among the first to leave the aircraft. In selected ports, you will be met by our First Hosts and can fast track through immigration with your Express Path Card.
Your bags will also be among the first to be ready for collection and if you are eligible for and have pre-booked the complimentary Chauffeur Drive service, you will be met by another chauffeur service and driven to your hotel, office or home. If you need information on transfers during the flight, your flight attendant can assist you
Sydney Int Apt (SYD)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times | |
Melbourne Int Apt (MEL)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times | |
Brisbane (BNE)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times | |
Perth Int Apt (PER)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times | |
Adelaide Int Apt (ADL)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times |  |
At a glance
A journey of unsurpassed luxury.
First Suite
Experience a new level of inflight comfort as you stretch out in your fully flat, extra-wide bed. Our Bedding Down service features luxurious pillows, blankets, a duvet as well as a sheepskin mattress.
Controls at the end of your armrest move your seat, leg rest and lumbar positioning from a relaxed reading position, to a fully flat bed of up to 212cm on our A380 and 200cm on our B747s. Your space also features an ottoman so you can host a companion inside your suite during the flight.
Luxurious Amenities
Martin Grant designed sleepwear and amenity kits for customers travelling in First, offering luxury and comfort.
Designed exclusively by Qantas’ Creative Director of Fashion, Martin Grant, the unisex navy and black trim Qantas First pyjamas are 100 per cent cotton, feature a tailored neckline and tapered silhouette to ensure elegant comfort in the First cabin, and come with matching slippers.
Stylish male and female First amenity kits come in the same navy hues and feature a range of bespoke hydrating ASPAR by Aurora Spa products, Martin Grant-designed travel socks, dental kit, ear plugs and deodorant. Amenity kits also feature a Martin Grant designed eye mask that cups the eyes for maximum comfort and light block out.
Entertainment on Board
Sit back and let us entertain you. Our inflight entertainment system features 17 inch touch screens on the A380 and 10.4in touch screens on our B747 aircraft, with noise-cancelling headsets and on-demand control so you can watch what you want, when you want with high-quality audio.
With hundreds of options to choose from, we’re sure you’ll find something to suit your mood. Our selection includes a wide range of movies, TV programs, CD albums, moving maps, interactive games and a selection of radio channels.
Personal telephones are also available in every seat, as well as the option to reply text message. You can choose to use your own laptop with 110v AC power outlets to keep you going.
Food and Beverage
Rockpool and Qantas have taken inflight dining to new heights in First. Enjoy our unique restaurant-style dining experience, with the opportunity to indulge in an eight-course tasting menu or choose to dine with an a la carte menu offering signature dishes. All meals are designed by Neil Perry, prepared on board and made to order with the finest ingredients.
Consult one of our Sommeliers in the Sky, who’ll advise you on our selection of award-winning wine and champagne to match your meal. Having won Best First Class Sparkling, Best Presented First Class Wine List and Best Overall Cellar at the Cellars in the Sky Awards 2012, we’re sure you’ll find something to suit your palate.
Snacks or light meals are available at any time during your flight. Choose from prestige wines, spirits and beers, along with leaf tea and espresso coffee.