The Certified 4-Star Airline Rating recognizes those airlines that provide a good Product standard across different travel categories (ie. cabin travel classes), combined with delivering good standards of Staff Service for both the Cabin Service and their home-base Airport environments.
| Aircraft | Seat Pitch | Seat Width | Seat Angle | Seats | Configuration | Internet |
|---|---|---|---|---|---|---|
| Boeing 777-300 | 97 cm | 48 cm | 120 °  |
44 | 2 – 4 – 2 |  |
Airport Lounges
(Business and First Class Only)
Depending on the cabin class indicated (Business, Frist, Premium Economy) on your boarding pass, you are welcome to use the departure airport lounge service. Since the lounges that you can use and the entry criteria may differ between airports, please check the criteria based in advance.
Members of JMB DIAMOND, JMB SAPPHIRE, JMB CRYSTAL, and JAL Global Club may use the departure airport lounge service. Since the lounges that you can use and the entry criteria may differ between airports, please check the criteria based in advance.
International Narita
JAL FIRST CLASS LOUNGE in the main building
SAKURA LOUNGE in the main building
JAL FIRST CLASS LOUNGE in Satellite building
SAKURA LOUNGE in Satellite building
International Haneda
JAL FIRST CLASS LOUNGE
SAKURA LOUNGE
TIAT Shower Room (upon arrival)
International Nagoya
SAKURA LOUNGE
International Osaka
SAKURA LOUNGE
Domestic Narita
Sakura Lounge
Lounge Facilities & Amenities
| Location | Terminal 2, Main Building, 3rd floor |
| Hours | Daily 7:30 a.m.-10:00 a.m. · 1:30 p.m. -last JAL departure |
| Facilities | Seating for 100 customers with a smoking area. Phone, fax(for sending only), copier, wireless LAN service, restrooms, 3 private showers |
| Services & Amenities | Non-alcoholic drinks, alcoholic beverages, light snacks, newspapers, magazines |
Domestic Haneda
Diamond Premier Lounge & Sakura Lounge
Use the lounge how you want to.
Three different areas to suit your various needs: Bar, Library, Private & Relax.
Optimal privacy
The “Private & Relax” area ensures privacy as if it was your own room.
Finish your work
The “Library” area offers a space for working on your computer, reading newspapers, or quietly spending time as you wish.
Panoramic views throughout
Almost all the areas face the windows on the third floor (departure floor on Floor 2), offering a panoramic view of departing and arriving aircraft and the new international terminal.
Showers for freshening up
Five shower booths are available on both the South and North sides of the lounge, so you can refresh your trip. (open to all guests admitted to the lounge)
Produced by Japanese specialists
- Operational Coordination: TRANSIT GENERAL OFFICE
- Basic plan & overall design: Hiroshi Nakamura & NAP
- Construction: Azusa Sekkei Co., Ltd.
- Library direction: Yoshitaka Haba of BACH
- Kid’s Lounge direction: Kodomo BEAMS
- Artwork curation: Shiraishi Contemporary Art
- Toilets and showers: TOTO
- Smoking room courtesy of: Japan Tobacco Inc.
- Massage chairs courtesy of: Family INADA
Special Services
JAL Okaeri LIMO Service (Only on selected Months available)
Applicable customers
- JAL Mileage Bank Japan menbers
- Customers using the following fares and routes/flights both ways (return trip originating from Japan)
- Customers who have purchased round-trip tickets originating from Japan.
- Complete reservations and ticketing in Japan Region
Applicable fares ( First / Business Class)
- Flex F (booking class/F)
- Flex J (booking class/J)
- Semi-Flex J (booking class/J)
- Standard J (booking class/J)
- * Service is available for upgrade to First class from Business class fares above using JMB upgrade award.(booking class/Z)
- * Passengers using Selected Business class tour packages are ineligible for this service.
Europe routes
| Route | Flight No. |
| London | JL043 |
| Paris | JL415/JL045 |
| Frankfurt | JL407 |
| Helsinki | JL413 |
| Moscow | JL421 |
| Route | Flight No. |
| Paris | JL416 |
| Frankfurt | JL408 |
| Helsinki | JL414 |
| Moscow | JL422 |
Mainland US routes
| Route | Flight No. |
| New York | JL004/JL006 |
| Boston | JL008 |
| Chicago | JL010 |
| Dallas/Fort Worth | JL012 |
| Los Angeles | JL062/JL060 |
| San Francisco | JL002 |
| San Diego | JL066 |
| Vancouver | JL018 |
| Route | Flight No. |
| New York | JL003 |
| Boston | JL007 |
| Chicago | JL009 |
| Dallas/Fort Worth | JL011 |
| Los Angeles | JL061/JL069 |
| San Diego | JL065 |
| Vancouver | JL017 |
* Customers useing JL001/JL005 and transit to JAL domestic flight (Osaka/Nagoya) are eligible for this service.
Asia routes
| Route | Flight No. |
| Jakarta | JL725/729 |
| Route | Flight No. |
| Jakarta | JL726/720 |
- * Hawaii routes and code share flights operated by other airlines are not eligible.
Priority baggage check-in
Priority Immigration and Security Lane
Priority boarding
Priority baggage claim
Tokyo Narita (NRT)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times | |
Tokyo Haneda (HND)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times | |
Osaka Kansai (KIX)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times |  |
Nagoya Chubu Centrair (NGO)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times | |
At a glance
JAL Premium Economy
JAL takes you to better comfort in the skies, enjoy a relaxed space all your own.
More carefree, more comfortable sky journey.
JAL SKY SHELL SEAT brings you an unprecedented relaxing experience.
Seat specifications
- Relax to the fullest with a seat pitch of 97cm.
- Seatbacks don’t fall backward when reclining, ensuring your personal space never shrinks.
- Equipped with legrests in addition to footrests (*1).
- Large 9-inch screens provide your inflight entertainment.
- In the frontmost section of Economy Class, Premium Economy Class passengers get their own separate space set apart from standard Economy Class.
- Large table that can accommodate drinks and A4-size laptops (*1).
- PC power supply
- Center console (armrest) (*1)
- Adjustable reading light.
Entertainment on Board
Movies and videos
Watch movies and JAL original video programs, read the news, and more.
Audio programs
A wide range of audio genres ranging from the latest pop music to rakugo (comic storytelling) performances.
Games
A diversity of game genres, from tabletop to action games.
Digital book
(SKY MANGA)
Enjoy reading e-books including popular manga along your flight.
*Available on Boeing 787 aircraft
MAGIC, JAL inflight entertainment system
The MAGIC inflight entertainment system gives you access to today’s talked-about movies as well as games great for taking a mental break, in addition to a wide variety of audio content ranging from the latest pop music to rakugo (comic storytelling) performances. Your own personal screen lets you start watching a variety of programs from any point you wish.
Inflight entertainment controller with LCD touch panel
Every seat has an inflight entertainment controller equipped with an LCD touch panel.
Noise-canceling headphones
Experience the unrivalled sound quality of our comfy, SONY background noise-canceling headphones. Our headphones are sure to enhance your enjoyment of our inflight entertainment and long wearing listening comfort.
*Headphone model may change subject to the operating aircraft.
Food and Beverage
Collaboratively-designed menus
Japanese home cooking menu created by food stylist Ms Nami Iijima
For JAL Premium Economy Class and Economy Class passengers, Ms. Iijima has crafted cuisine every Japanese household knows, loves, and is comforted by. Ms. Iijima’s unique and discerning menu choices strike a delicate balance of seasonings and are simple without ever becoming boring.