The Certified 5-Star Airline Rating is the highest category quality ranking used to certify airline product and service standards awarded to airlines achieving the highest, overall Quality performance, this 5-Star Airline rating recognizes the highest standards of Airport and On-board Product provided by an airline to customers, together with consistent and high standards of front-line staff service across the airport and on-board service environments.
| Flugzeug | Sitzabstand | Sitzbreite | Sitzneigung | Sitzanzahl | Konfiguration | Internet |
|---|---|---|---|---|---|---|
| Boeing 787-8 | 188 cm | 57 cm | 180 °  |
36 | 2-2-2 |  |
| Boeing 787-9 | 188 cm | 56 cm | 180 ° |
30 | 2-2-2 | |
Airport Lounges.
Hainan Airlines-Beijing lounge
Hainan Airlines lounges provide guests with a five-star experience. Our lounge design uniquely embodies elements of design that are similar to an airplane environment. The Hainan Airlines lounges at Beijing Capital International Airport amount to a total area of 1397 square meters. The main lounge is divided into 2 First-Class lounges and 2 VIP lounges, with has a maximum room capacity of 232 people.
Characteristic
| Location | Beijing Capital International Airport T1, 2nd Floor, near the First Class cabin security check |
| Hours of Operation | From 5:30 am until the time of the last scheduled flight departure |
| Facilities | Chinese traditional tea display area, visual and audio entertainment,dining area,business and office facilities,showering facilities,massage center,wi-fi internet access,bag storage area |
5-star catering
Our lounges at Beijing Capital International Airport provide 5-star catering for our guests and wide variety of tastes。
5-star service environment
The lounges were designed by a renowned Taiwanese designer who incorporated physical and visual elements of an airplane cabin into the design.Our lounges at Beijing Capital International Airport provide a 5-star service environment to meet the varying needs of our guests.
Warm and convenient service
At our Beijing VIP lounges, providing a warm and convenient service to our premium clients is always our priority.
Chinese Traditional Tea Art Display
Our Beijing VIP lounges include a Chinese Traditional Tea Art Display Area to allow our passengers from around the world to be introduced to the essentials of Chinese culture and art.
360-degree Service Desk
360-degree Service Desk creates an airy and peaceful atmosphere.
5-star experience designed for you
At our Hainan Airlines Beijing VIP lounges, all equipments and facilities are designed according to five-star standards,with ergonomic design,to make sure our passengers feel at home.
Hainan Airlines Lounges-Xi’an
The Hainan Airlines lounges at Xi’an Xianyang International Airport are located in the Eastern area of T2 terminal. The main lounge is divided into two First-Class lounges, #3 and #7 respectively. The #3 First-Class lounge is 129 square meters in area with an individual seating capacity for 30 people and the # First-Class lounge is 72 square meters in area, with an individual seating capacity for 23 people. Both lounges include resting areas, office and business facilities, a buffet and other 5-Star class amenities and services.
Characteristic
| Location | Lounges #3 & #7 are located near the security checkpoint and opposite of boarding gate #9 |
| Hours of Operation | From 5:30 am until the time of the last scheduled flight departure |
| Facilities | Resting Areas, office and business facilities, buffet |
The design of regional characteristics
The design embodies regional characteristics and the elegance of an ancient city.
A large variety of food and drinks for you
We provide a large variety of drinks for you to enjoy while sampling our delicious food.
Offer a menu with a great range of dishes
Our Xi’an VIP lounges offer a menu with a great range of dishes, allowing you to enjoy a wide variety of delicious food and experience Chinese traditional cuisine and culture.
Hainan Airlines Lounges-Haikou
The Hainan Airlines VIP Lounges in Haikou underwent a 5-month renovation in 2010 where additional floor space of 284 square meters was added. The lounges now have an enormous space of 473 square meters and can cater up to 110 guests. The lounges were designed by a renowned Taiwanese designer, who incorporated physical and visual elements of an airplane cabin into the design.
Characteristic
| Location | Meilan Airport, 2nd Floor, near the security check of the departures area |
| Hours of Operation | From 5:30 am until the time of the last scheduled flight departure |
| Facilities | Dining area, business and office facilities, wi-fi internet access, bag storage area |
Perfect food to suit your tastes
A variety of meals are provided in our lounges, including Chinese food, Western food, bread, vegetable salad, fruit, cakes, dried fruit and so forth. Also, we provide a wide range of health food. In our VIP lounges, passengers can find the perfect food to suit their tastes.
Seating of fashion and elegance
Our Haikou Meilan VIP lounges are very particular in terms of their seating design; giving expression to fashion and elegance.
The airy environment and the streamlined design
The style of the lounges in Haikou embodies the airy environment and the streamlined design of an airplane cabin.
Hainan Airlines Lounges-Urumqi
The Hainan Airlines VIP Lounges in Urumqi gets into operation on August 17, 2011, is designed by a renowned Taiwanese designer，owing caring environment as well as modern facility.Urumqi VIP lounge is divided into two areas, static area and dynamic area. The total area of the lounge is 398 square meters and can cater up to 85 guests.
Characteristic
| Location | The dynamic area is located on the left 20 meters to the security check; The static area is located on the right 15 meters to the security check |
| Hours of Operation | Opens for normal hours |
| Facilities | Resting areas, dining areas, business areas |
Dynamic area
The dynamic area is located on the left 20 meters to the security check, is about 200 square meters and can cater up to 60 guests. There are varying types of meals in the dining area, including Chinese food, western food, fruits, beverage ang local snack, for your selection. There are wifi, fax, printer and other facilities offerred in the resting area.
Static area
The static area is located on the right 15 meters to the security check, is about 198 square meters and can cater up to 25 guests. The lounge is spacious and quiet, offering meal service.Entertainment facilities like television and network are offerred in the resting area.
Hainan Airlines Lounges-Guangzhou
The Hainan Airlines VIP Lounges in Guangzhou gets into operation on September 26th, 2012, is located on the east of the terminal of Baiyun International Airport. The total area is about 400 square meters and can cater up to 70 VIP guests. It opens from 60 minutes brfore the first Hainan flight to the last flight takes off everyday.
Characteristic
| Location | Lounge is located on the east of the terminal of Baiyun International Airport |
| Hours of Operation | From 60 minutes brfore the first Hainan flight to the last flight takes off everyday |
| Facilities | VIP rooms, buffet area, rest area, business area, bath room |
Perfect facilities
There are VIP rooms, buffet area, rest area, business area, bath room(share with other airlines) and bar counter included in the Guangzhou lounge.
5-star experience
The lounges is designed by visual elements of an airplane cabin, providing a 5-star service environment to meet the varying needs of our guests. All the facilities adopt humanized designe， make you feel warm and right at home.
Special Services
International Private Airport Transfer Service
Hainan Airlines offers Business Class passengers (Class C/D/I)
for flights between China and Europe complimentary private limo service between the your home, hotel or other destination
and the airport. This service is currently already available in 13 large Chinese, European and American cities.
Priority baggage check-in
Priority Immigration and Security Lane
Priority boarding
Priority baggage claim
Beijing Capital APT (PEK)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times |  |
Xian Xianyang Int Apt (XIY)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times | |
Haikou Meilan Int Apt (HAK)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness | |
| Queuing Times | |
Urumiqi Diwopu Int Apt (HAK)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times | |
Guangzhou (CAN)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times | |
At a glance
Spacious and Comfortable Lie-Flat Seats
180 degree lie- flat seats allow you to sleep comfortably high in the sky and reach your destination feeling fully refreshed.
Business class seat configured with USB ports and convenient reading lights satisfy your needs for work and reading during your trip.
Boeing 787-9
The new Boeing 787-9 Dreamliner has a cozier cabin environment, with seat pitches of 73-80 inches that can lie flat at 180°. The cabin is also equipped with a 16-inch touch screen and onboard WIFI, making your trip more relaxing and connected.
Boeing 787-8
The Boeing 787-8 Dreamliner has a cozier cabin environment, with seat pitches of 73-80 inches that can lie flat at 180°. The cabin is also equipped with a 15.4-inch touch screen.
Entertainment on Board
Varied In-flight Entertainment
Hainan Airlines offers its own unique entertainment system.
With the latest international movies and TV shows, a world of sound and vision is just a click away.
You can also have a glimpse of world in the magazine that we have specially provided for you.
Food and Beverage
Refined and Delicious In-flight Meals
Hainan Airlines chooses only fresh ingredients, which are prepared with care by top chefs.
You are invited to sample the tastes of the world. Delicate and delicious Chinese food allows you to experience a taste of China.
Foods of many countries are carefully selected, allowing you to experience the taste of home 10,000 miles away.
International award- winning beverages enhance your culinary delight, prepared for your premium class experience.