The Certified 5-Star Airline Rating is the highest category quality ranking used to certify airline product and service standards awarded to airlines achieving the highest, overall Quality performance, this 5-Star Airline rating recognizes the highest standards of Airport and On-board Product provided by an airline to customers, together with consistent and high standards of front-line staff service across the airport and on-board service environments.

Aircraft	Seat Pitch	Seat Width	Seat Angle	Seats	Configuration	Internet
Airbus A350	114 cm	51 cm	180 °	38	1-2-1

Airport Lounges

Hong Kong lounges

Hong Kong is our travel hub, and the airport is home to some of our most beautiful and exclusive lounges. Read on to discover the exclusive features you could experience when you visit us.

Lounge admittance

Our Cathay Pacific and Cathay Dragon lounges are available to First and Business Class passengers, selected members of The Marco Polo Club and oneworld partner programme members. Exclusive arrival lounges are also available in Hong Kong, London Heathrow and Frankfurt, so you can freshen up once you arrive.

If the passenger is a minor and is travelling alone, admission to the lounge and alcohol consumption follow local laws and the policy of the lounge operator. Proof of age may be required to access the lounge.

First Class passengers

	Departure First Class lounge	Departure Business Class lounge	Arrival lounges*
Cathay Pacific or Cathay Dragon First Class	Passenger + 1 guest	Passenger + 1 guest	Passenger only
oneworld carrier First Class	Passenger + 1 guest	Passenger + 1 guest	No access

*Arrival lounges:

• Hong Kong (The Arrival)
• London (American Arrivals Lounge) for passengers arriving from CX237, CX255 and CX251 only
• Frankfurt (Cathay Pacific First and Business Class Lounge)

Business Class passengers

	Departure First Class lounge	Departure Business Class lounge	Arrival lounges*
Cathay Pacific or Cathay Dragon Business Class	No access	Passenger only	Passenger only
oneworld carrier Business Class	No access	Passenger only	No access

*Arrival lounges:

• Hong Kong (The Arrival)
• London (American Arrivals Lounge) for passengers arriving from CX237, CX255 and CX251 only
• Frankfurt (Cathay Pacific First and Business Class Lounge)

Marco Polo Club members

Standard benefits

As one of the standard club benefits, Silver, Gold and Diamond members can enjoy unlimited lounge access regardless of the cabin class flown.

	Departure First Class lounge	Departure Business Class lounge	Arrival lounges*
Diamond members	Passenger + 2 guests Departing on Cathay Pacific, Cathay Dragon or oneworld carrier** flighs only	Passenger + 2 guests Departing on Cathay Pacific, Cathay Dragon or oneworld carrier** flighs only	Passenger only Arriving on Cathay Pacific and Cathay Dragon flights only
Gold members	No access	Passenger + 1 guest Departing on Cathay Pacific, Cathay Dragon or oneworld carrier** flighs only	Passenger only Arriving on Cathay Pacific and Cathay Dragon flights only
Silver members	No access	Passenger only Departing on Cathay Pacific and Cathay Dragon flights only	No access

*Arrival lounges:

• Hong Kong (The Arrival)
• London (American Arrivals Lounge) for Diamond members arriving from CX237, CX255 and CX251 only
• Frankfurt (Cathay Pacific First and Business Class Lounge)

** Lounge access is limited to lounges operated by CX/KA only.

oneworld frequent flyers

	Departure First Class lounge	Departure Business Class lounge	Arrival lounge (Hong Kong The Arrival)
Emerald members	Passenger + 1 guest Departing on Cathay Pacific, Cathay Dragon or oneworld carrier** flights only	Passenger + 1 guest Departing on Cathay Pacific, Cathay Dragon or oneworld carrier** flights only	Passenger only Arriving on Cathay Pacific and Cathay Dragon flights only
Sapphire members	No access	Passenger + 1 guest Departing on Cathay Pacific, Cathay Dragon or oneworld carrier** flights only	No access

** Lounge access is limited to lounges operated by CX/KA only.

Business Class lounges

The Wing, Business

Discover The Wing, Business, our premium lounge in the south departures hall. From inside this expansive lounge, you’ll find a world of amenities to help you recharge, relax, and catch up with work.

We welcome First and Business class passengers, along with selected Marco Polo Club members and oneworld frequent flyers

Hours:

Daily open from 5:30am until last departure

Location:

Level 6, Terminal 1 near gates 1 to 4

Rich, Asian flavours

Try our popular Noodle Bar, serving freshly made Asian dishes, such as dan dan noodles, char siu buns, dumplings, and regional specials

Drinks and views

Take a seat at our iconic Long Bar—made with gleaming, white marble—with scenic overlooks of the tarmac. Let our mixologists serve you a signature cocktail or sip a glass of premium champagne or a fine wine. Accompany your drink with a seasonal sampling of freshly prepared canapés or pastries.

Coffee, tea and pastries

Visit our Coffee Loft and try a frothy cappuccino and other specialty beverages, made by our expert baristas. To accompany your drink we have a tasty selection of sandwiches, pies, and cookies.

Convenient shower rooms

Enjoy one of our 23 spacious shower rooms, each equipped with premium bath products and fluffy towels. Ask our shower attendants to serve you with personal amenities, including hair and shaving products.

Focus on productivity

Our workstations are equipped with a suite of useful tools and facilities, including phones, printers, and high-speed web access.

The Bridge

Join us at The Bridge, our warm and welcoming lounge where everything has been designed with your comfort in mind. Try our tasty Bistro fare, hot breads from the Bakery, or a drink from the Coffee Loft.

We welcome First and Business passengers, along with selected Marco Polo Club members and oneworld frequent flyers.

Hours:

Daily open from 5.30am, closed at 00.30am

Location:

Level 5, west concourse near gate 35 and the terminal passenger train

A variety of mouth-watering dishes

Located in the south wing, the Bistro offers a variety of exceptional dishes, from mouth-watering Asian pho and soups, to Western favourites and a buffet of cold delicacies. For a healthy choice, try our leafy salads with a mixture of different dressings—or, for an indulgence, there’s a selection of sweet desserts.

Freshly baked breads and pizza

Located in the north wing, the Bakery serves crusty bread and warm rolls, fresh from the oven. Try our savoury pizzas, baked on-site and to perfection, with tangy melted cheese. Accompany your meal with one of our sandwiches, pastries, soups, or salads.

A drink with a view

Take a seat at our iconic Long Bar, located in the north wing, with scenic overlooks of the tarmac. Let our mixologists serve you our signature cocktails—exclusive to The Bridge—or a sip of fine champagne or wine. Accompany your drink with an assortment of canapés or freshly prepared tapas bites.

Specialty coffees for a boost

Visit the Coffee Loft in the south wing and try a frothy cappuccino or speciality tea made by one of our expert baristas. To accompany your drink we have a tasty selection of freshly baked muffins, pastries, and cookies.

Convenient shower rooms

Enjoy one of our nine shower rooms—located in the south wing of The Bridge—each equipped with premium bath products and fluffy towels. Ask our shower attendants to serve you with personal amenities, including hair and shaving products.

Focus on productivity

Our IT zone in the south wing features workstations equipped wita suite of useful tools and facilities, including phones, printers, and high-speed web access.

The Cabin

Convenient and central, The Cabin lounge is in the heart of the Hong Kong airport. You’ll find a great selection of healthy juices and smoothies, and light and airy spaces, with floor-to-ceiling windows.

We welcome First and Business passengers, along with selected Marco Polo Club members and oneworld frequent flyers.

Hours:

Daily open from 5.30am, closed at 00.30am.

Location:

Level 6, central concourse near gate 23.

Healthy drinks and relaxing cocktails

Exclusive to The Cabin, the Health Bar offers refreshing blended fruit smoothies and healthy Chinese herbal teas. The Morning Special Shake will give you an energy boost before your flight, and if you’re here in the evening, our expertly blended cocktails will help you unwind.

Fresh salads and dishes from around the world

Try a fresh salad or a made-to-order hot sandwich at the Deli, also serving tasty, light snacks and cheeses. In addition to our usual buffet spread of Asian and Western dishes, you’ll find a range of Italian antipasti

Stay informed and connected

The Cabin features quiet working areas, perfect for productivity, and is equipped with iMac workstations featuring useful tools and facilities, and high-speed web access.

The Pier, Business

Discover our largest lounge, The Pier, Business, modelled after seminal Hong Kong experiences. You’ll enjoy the city’s flavours and home comforts at your own pace: the lounge’s signature features include a unique and elegant Teahouse, our popular Noodle Bar, and a quiet Relaxation Room.

We welcome First and Business Class passengers, along with selected Marco Polo Club members and oneworld frequent flyers.

Hours:

Daily open from 5.30am, closed at 00.30am

Location:

Level 6, Terminal 1 near Gate 65

Freshly made noodles

Try the popular Noodle Bar—an iconic feature in our lounges— serving fresh and made-to-order dishes, such as dan dan and wonton noodles.

Flavours of China

Satisfy your palate for Chinese comfort foods—sample dim sum, char siu buns, dumplings, and other regional specials.

Teahouse

Unique to the Pier Business lounge is our first Teahouse—where a superior tea experience awaits. You’ll find seasonal and artisanal tea varieties, served by fine tea specialists.

A sensory experience

Part of the unique Teahouse experience includes the service of an interactive tea menu, allowing you to have aromatic previews of the infusions on offer. Each fine tea selection comes with individual instructions, allowing for optimum brews and maximum taste.

Traditional Chinese teas

At our Teahouse, you’ll find a focus on authentic and high-end Chinese teas. Many favourites including exquisite green, black, and white tea flavours, as well as a special menu with herbal, honey, and spice infusions are available for your enjoyment.

Dining and quick bites

The deli-style Food Hall resembles a market, where you can select from a variety of quick bites—tapas, cheese board, salads, fish platter—for a convenient and flavourful experience. Options are plentiful, and you’ll find hot food, sandwiches, desserts, and fruit, all available to order.

Coffee to order

Our bespoke coffee cart takes inspiration from Asian street food carts. Sip on freshly brewed speciality coffee, made to order by our expert baristas.

Convenient showers

The lounge offers 14 shower suites equipped with premium bath products and fluffy towels, for a convenient refresh ahead of your flight.

Rest and relaxation

Make yourself comfortable under the dimmed lighting and tranquil ambiance of the Relaxation Room—featuring resting pods with low upholstered loungers and footstools—and catch up on rest before you continue your journey.

Focus on productivity

At the Bureau, our workstations are equipped with a suite of useful tools and facilities, including iMacs, printers, and high-speed web access.

The Arrival

Join us in our arrivals lounge, conveniently located between terminals 1 and 2. You’ll find a selection of light food and snacks, and shower suites to freshen up. It’s the perfect welcome to Hong Kong.

We welcome First and Business passengers, along with selected Marco Polo Club members and oneworld frequent flyers.

Hours

Daily open from 5.00am, closed at 12.00am

Location:

Level 5, past the arrivals hall, centre passage connecting terminals 1 and 2

Freshen up before you explore

Enjoy one of our shower rooms for a convenient refresh. Each room provides a calm, relaxing space with premium bath products and fluffy towels. Ask our shower attendants to serve you with personal amenities, including hair and shaving products.

Full meals and quick bites

You’ll find a selection of Asian and Western dishes at the buffet counter, including main courses, light snacks, and quick bites.

Catch up on productivity

Our workstations are equipped with a suite of useful tools and facilities, including phones, printers, and high-speed web access.

Relax and unwind

Whether you’re waiting for guests or catching up on the news, you’ll find our comfortable seating area is the perfect place to relax and unwind before and after your travels.

Special Services

Priority baggage check-in

Priority Immigration and Security Lane

Priority boarding

Priority baggage claim

Hong Kong Int Apt (HKG)

Terminal Seating
Terminal Cleanliness
Queuing Times

At a glance

Enjoy a more comfortable and productive travel experience, with priority check-in and boarding, premium lounge access, and an exclusive cabin featuring fine dining and award-winning seats.

The warmth of Asian hospitality

In Business Class, service is delivered with a discreet, personal touch—flight attendants will greet you by name, and provide efficient, personalised service throughout your journey.

A superior flight experience

Our award-winning Business Class seat adapts to your preferences in flight, with two pre-set settings for sitting and sleeping; and controls for smaller adjustments.

Retreat for more privacy with the touch of a button, or slide your seat forward to converse with a travel companion. And when it’s time to sleep, enjoy the comfort of our fully flat bed. 

Entertainment on Board

The latest in movies, TV, and music

Enjoy an immersive experience with StudioCX®—our state-of-the-art in-flight entertainment system—presented on your own touchscreen TV. Our carefully curated monthly media highlights will provide a wide range of entertainment, whether your flight is long or short. 

Food and Beverage

Fine food and the best ingredients

Our Business Class menu incorporates locally sourced, sustainable ingredients that are in season, whilst also offering lighter and healthy dining options.

To complement your meal, experience our award-winning selection of wines and beverages, accompanied with fine chocolates.