The 3-Star Airline rating signifies a satisfactory standard of core Product for most travel categories (ie. cabin of travel), but it also reflects some inconsistency amongst either standards of front-line Staff Service or Product delivery for the Cabin Service and their home-base Airport environments.
| Flugzeug | Sitzabstand | Sitzbreite | Sitzneigung | Sitzanzahl | Konfiguration | Internet |
|---|---|---|---|---|---|---|
| Airbus A340-300 | 200 cm | 56 cm | 180 °  |
8 | 1-2-1 |  |
| Boeing 747-400 | 203 cm | 53 cm | 180 ° |
10 | 1-2-1 | |
| Boeing 777-300ER | 203 cm | 58 cm | 180 ° |
8 | 1-2-1 | |
Airport Lounges
Information for First Class and Business Class passengers and for PhoenixMiles Platinum and Gold card member passengers regarding additional services available exclusively for you.
International Business Class Lounge Beijing
Location ：Located on the east floating island, at the northern end of International Departure Waiting Area, 2nd Floor, T3-E
Operating Hours ：From one hour prior to the first scheduled departure (03:30) until the departure of the last flight (02:30).
Facilities ：Offering a wide range of functional areas including a VIP Lounge, a sleeping area, a massage area, an Internet corner, a business area, a dining area, a bar, a film and television area and shower facilities.
International First Class Lounge Beijing
Location ：Located on the west floating island, at the northern end of International Departure Waiting Area, 2nd Floor, T3-E
Operating Hours ：From one hour prior to the first scheduled departure (03:30) until the departure of the last flight (02:30).
Facilities ：Offering a range of functional areas including a VIP Lounge, a Lounge for Platinum Card holders, a sleeping area, a massage area, an Internet corner, a business area, a dining area, a bar, a film and television area and shower facilities.
Domestic First Class / Business Class Lounge Beijing
Location ：Located on the west floating island, Domestic Departure Waiting Area, 3rd Floor, T3-C
Operating Hours ：From one hour prior to the first scheduled departure (05:00) until the departure of the last flight.
Facilities ：Offering a range of functional areas including a Lounge for Platinum Card holders, a dining area, an Internet corner, a film and television area, a rest area, a business area, a sleeping area and shower facilities.
and
Location ：Located at the foot of the west escalator next to the Domestic Security Inspection Station, 2nd Floor, T3-C
Operating Hours ：From one hour prior to the first scheduled departure (05:00) until the departure of the last flight.
Facilities ：Offering a wide range of functional areas including a VIP Lounge, a dining area, a multi-media center, a rest area, a business area, a bar, shower facilities and massage chairs.
Air China’s Business Class Lounge Int. Shanghai
Location ： T2 terminal 3 floor -71
Operating Hours ：From 5:30am until after thedeparture of the last flight of the day.
Facilities ：An integrated VIP lounge withmultiplefunctions, including individual VIP rooms, a dining area, an AV zone, a massage zone, an Internet zone, functional zones, a bar, a prayer room, a sleeping zone, a comprehensive service desk, and a shower room. With capacity for more than 600 passengers, this lounge offers a comfortable environment to First Class and Business Class passengers and Star Alliance VIP passengers on flights operated by Air China and other Star Alliance member airlines.
First Class Lounge at Pudong Airport Int Shanghai
Location ： T2 terminal 3 floor -71
Operating Hours ：From 6:00am until after the departure of the last flight of the day.
Facilities ：The lounge features a number of functional areas, such as a dining zone, an AV zone, a massage zone and a quiet zone. This lounge offers excellent services to First Class and Business Class passengers and Star Alliance Gold Card holderson flights operated by Air China.
Domestic First Class / Business Class Lounge Shanghai
Location ：Located next to Boarding Gate C90, in Terminal T2-2
Operating Hours ：From one hour prior to the first departure until the departure of the last flight.
Facilities ：Providing First / Business Class passengers, Phoenix Miles VIP members and Star Alliance Gold Card holders with a range of considerate and comfortable services. The Lounge features a dining area, a film and television area (available in each rest area), an Internet corner, several rest areas and a smoking room, together with a handicapped-accessible restroom.
Chauffeured Transfer
Passengers, who have purchased Air China tickets with designated routes and booking class, are entitled to the chauffeured transfer service provided by Air China.
If you wish to apply for the Chauffeured transfer service, please submit your application request no later than 48 hours (included) before your flight departure time.
Beijing  |
Tianjin |
Shanghai |
Chengdu |
Guangzhou |
Shenzhen |
Chongqing |
Nanjing |
Hangzhou |
Beijing Capital APT (PEK)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times |  |
Shanghai Pudong (PVG)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times | |
At a glance
For selected international flights, Air China will be launching the new luxurious Forbidden Pavilion First Class and Capital Pavilion Business Class. Combining a distinguished luxurious quality with state-of-the-art features, these two new classes offer a more pleasant flying experience to passengers.
Seats in Forbidden Pavilion First Class are individually spaced, integrating work, play and relaxation. The surrounding furniture forms an elegant and comfortable private space. Feel free to adjust the seats according to your preference to be fully horizontal, reclined or upright. At 190cm long and 70cm wide, the seats fully recline and they will be your spacious and comfortable bed in the sky.
Entertainment on Board
High up in the air, Air China offers you a number of in-flight magazines and newspapers, 12 music channels and 8 classic movies by such famous directors as John Woo, Jia Zhangke and Xie Fei. You won’t feel bored onboard.
Our widebody jets are outfitted with the world’s most state-of-the-art AVOD system which features dozens of bilingual classic movies, one hundred music CDs and a wide selection of games, keeping you entertained for the duration of the flight.
Food and Beverage
Personalized Exclusive Restaurant in the Air
Air China invested RMB 688 million to create the Forbidden Pavilion First Class and Capital Pavilion Business Class, so passengers could enjoy a more pleasant and comfortable journey. With advanced facilities, new luxury seats, a pleasant cabin environment, considerate and high-quality food and beverage service and prominent cultural features, the Forbidden Pavilion First Class and the Capital Pavilion Business Class have become Air China VIP’s first choice.
A word of gourmet foods
The lingering richness of great foods makes for a delightful sensation. You will be treated to an eclectic mix of both Chinese foods and distinctive culinary specialties from around the world. For dinner, you have at 3 hot dishes to choose from. Our menu is changed on a regular basis to meet the expectations of those who travel frequently.Air China’s Business Class is intended to make the most discerning business travelers feel special and make their travel easy and pleasant. Imagine having gourmet foods and fine wines for company 12,000 feet high up in the air!
Standards
On flights that last more than an hour and a half, we have a wide range of foods for any of the three mealtimes in a day. For breakfast, we offer western-style bread, butter, salad, hot dishes, fruits, desserts and yogurt as well as Chinese foods like hot porridge; for lunch and supper, we offer at least 3 hot dishes to choose from, coupled with appetizer, bread, butter, salad, soup, dessert, cheese and fruit.
A variety of snacks are available between meals, including seasonal fruits, yogurt and desserts.
Great Bottles
Since 2009, we have been offering fine wines of French chateaux. By working with highly acclaimed French wine connoisseurs, we have come up with a wine list that features great bottles selected from over 200 wine brands all over the world. Pick a bottle from our “Cellar in the Sky” and kick back with a glass.
Specific food and wine offerings could differ according to routes and seasons.