The Certified 5-Star Airline Rating is the highest category quality ranking used to certify airline product and service standards awarded to airlines achieving the highest, overall Quality performance, this 5-Star Airline rating recognizes the highest standards of Airport and On-board Product provided by an airline to customers, together with consistent and high standards of front-line staff service across the airport and on-board service environments.
| Aircraft | Seat Pitch | Seat Width | Seat Angle | Seats | Configuration | Internet |
|---|---|---|---|---|---|---|
| Boeing 747-400 Combi | 210 cm | 72 cm | 180 °  |
10 | 1-1; 1-2-1 |  |
| Boeing 777-200 | 203 cm | 63 cm | 180 ° |
8 | 1-2-1 | |
Airport Lounges
International Lounge (Korea)
Relax before boarding the flight, experience the premium service offered by Asiana Airlines at the Asiana Airlines Lounge, the ideal place for both business and relaxation. Enjoy the best-quality services in our premium lounge.
Eligibility Criteria for using our Lounges
One passenger accompanying the target users below must be boarding regular an Asiana Airline flight or a Star Alliance flight.
(The Asiana Airlines lounges are available to club members using non-regular flights only during the operating hours within the airport of departure in Korea.)
| Operating Hours of Airport Counter Check-in | |
| Passenger Type | Subject Passengers |
| First Class Lounge | · First Class Passenger of Asiana Airlines or Star Alliance and one accompanying passenger
· Asiana Club Platinum Member or Diamond Plus Member (validity of membership status: lifelong membership) and one accompanying passenger · Diamond Plus Member (validity of membership status: 2 years) boarding the Business Class and one accompanying passenger |
| Business Class Lounge | · Business Class Passengers of Asiana Airlines and Star Alliance
· Diamond Plus Member (validity of membership status: 2 years) boarding the Economy Class and one accompanying passenger · Asiana Club Diamond Member and one accompanying passenger |
Incheon International Airport International Lounge
Passengers of Star Alliance flights and foreign airlines’ flights may use the passenger terminal lounge, which is much closer to the gate.
Passenger Terminal Lounge
| Detailed information on the passenger terminal lounges | ||
| Category | First Class Lounge | Business Class Lounge |
| Location | 4F, near Boarding Gate 42, Passenger Terminal | |
| Hours of Operation | 06:50 ~ 21:00 | 05:00 ~ 21:00 |
| Free Use | Shower Room, TV, Reading Materials, Free Local Calls, Internet Desk, Wireless LAN, Sleeping Room and Massaging Machine | |
Passenger Terminal Lounge
| Detailed information on the boarding terminal lounges | |
| Category | First Class / Business Class Lounge |
| Location | 4F, 119 Gate, West Wing, Passenger Terminal |
| Hours of Operation | 06:00 ~ 00:00 |
| Free Use | Shower Room, TV, Reading Materials, Free Local Calls, Internet Desk, Wireless LAN, Sleeping Room and Massaging Machine |
Gimpo Airport International Lounge
| Category | Business Class Lounge |
| Location | Right Wing, Departure Lounge, 3F See Map |
| Hours of Operation | 06:00~to the departure of the last Asiana Airlines flight |
| Free Use | Private PC Rooms and Mini Bars |
Gimhae Airport International Lounge
| Category | Business Class |
| Location | 3F, Departure LoungeSee Map |
| Hours of Operation | From 06:10 to the departure of the last Asiana Airlines flight |
| Free Use | Private PC Rooms and Mini Bars |
Special Services
Concierge ServiceOnce First class passenger arrives at check in counter, we assist the whole process from check in, immigration, security and escorting to the lounge.
– Service Availability
- 1) Apply to full fare ticket purchased passenger.
(Non-applicable to Upgraded passenger; Bonus ticket passenger.) - 2) Available for All First class flights, however service availability for immigration assisting can be changed upon the condition of departing airport.
- 3) For transit passengers at Incheon Int’l Airport using Asiana airlines operating flights (both arrival and departure), we manage to assist from arrival gate to the airport lounge.
Priority baggage check-in
Priority Immigration and Security Lane
Priority boarding
Priority baggage claim
Seoul Incheon (ICN)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times | |
Seoul Gimpo (GMP)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times | |
Busan Gimhae Int Apt (PUS)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times |  |
At a glance
First Class Offers an Elegant Experience
First Class seat provides a 180-degree recline converting each seat into bed-type seat and an 83 in wide seat space, allowing a premium in-flight experience. Each seat is separated with a partition to maximize the privacy of each passenger, and the automatic seat control system provides true comfort.
* Seat type, in-flight facilities and available services depend on the aircraft configuration and flight number.
Entertainment on Board
Asiana Airlines offers a selection of the latest movies, documentaries, TV Shows or why not try your hand at one of the games pre-loaded onto our inflight entertainment system and then relax listening to soothing classical music, all selected to make your flight as enjoyable as possible.
Food and Beverage
For our new in-flight meal service, Asiana airlines is serving premium healthy meals made by the best chefs, in partnership with the best Korean restaurants and specialists. As part of our diverse in-flight meal options, Asiana Airlines serves menus developed with La Cucina, the leader of Italian cuisine, and the Institute of Korean Royal Cuisine which has maintained the tradition of Royal Korean cuisine, on long-distance flights departing from Seoul.
Our western catering offers a full-course meal is served in a comfortable atmosphere, and diverse menus are provided, including Chinese meals, Japanese meals and snacks. In addition, premium champagnes carefully selected by the world’s top sommeliers are served, as well as wines from France, America and Germany and diverse other beverages.
The state-of-the-art flight, A330-300, serves RA-certified eco-friendly coffee and Italian espresso, completing the special coffee drinking experience provided by Asiana Airlines.