The 3-Star Airline rating signifies a satisfactory standard of core Product for most travel categories (ie. cabin of travel), but it also reflects some inconsistency amongst either standards of front-line Staff Service or Product delivery for the Cabin Service and their home-base Airport environments.

Airport Lounges

Lounges at Addis Ababa Airport

Cloud Nine Lounge, located at the Departure Hall of Terminal 2, is exclusive for our Cloud Nine Passengers where they can wait for their flight in a relaxing and quiet atmosphere in comfortable seats.  Passengers here do not need to worry when to board their flights as Customer Service Agents will personally come to announce the departure time for each flight. For customer’s who have questions connected with their flights, a Customer Service agent is on hand manning the counter.

A variety of refreshments, cold and hot snacks and a selection of reading materials are available at all times. The Lounge has a wireless connection and personal computers are also available for customers’ use.  For those interested to watch international news or follow a program there are wall mounted TV screens.

Star Alliance Gold Lounge is located at the Departure Hall of Terminal 2, is designated for use by ShebaMiles Gold and Star Alliance Gold members.

ShebaMiles Silver Lounge, located on the inside corridor away from the gates in the Departure Hall of Terminal 2, is designated for use by our ShebaMiles members with Silver membership cards. Here, our esteemed Silver card holders can wait for the departure of their flights comfortably away from the busy area of the Departure Hall.  Here also a Customer Service Agent is available at the counter to answer any queries regarding flights.

Refreshments including cold and hot snacks and a selection of reading materials are available. Personal Computers are availed for those interested to browse the internet. A wide screen television set is conveniently placed in the lounge for those interested in watching the news or programs.

Lounge located at terminal one is entitled for Cloud Nine Passengers, Star Alliance Gold and Sheba Miles Platinum/Gold passengers and Sheba Miles Silver passengers.

Special Services

Priority baggage check-in

Priority Immigration and Security Lane

Priority boarding

Priority baggage claim

Addis Ababa Bole Int Apt (ADD)

Terminal Seating
Terminal Cleanliness
Queuing Times

At a glance

The idea that flying should always feel special has inspired a new class of travel aboard Ethiopian, ‘cloud nine.’ An expression which means a feeling of extreme well being or elation, and we wouldn’t have it any other way.

Entertainment on Board

On long-haul flights you can enjoy our extensive program of in-flight entertainment. The very latest movies, TV shows, games, Audio books, and music are waiting for you. Just sit back and enjoy your flight!

Food and Beverage

Get to know our great variety of bread selections offered in all Ethiopian routes: the unique Ethiopian ‘Teff’ bread, wonderful flavor of fresh ingredients, pleasure of freshly baked rolls, and appetizing appearance of delicious bakery selections pure enjoyment.

For your desert Selection Ethiopian provides various flavors, textures, and delicious taste of desserts.

Ethiopian national dish is called “Injera bǝ wot” ‘Wot’ is prepared from locally sourced ingredients. It is a spicy stew accompanied by ‘Injera’ (leavened and flat bread alike made from ancient uniquely Ethiopian grain ‘Teff’). ‘Teff’ is unique gluten free that is grown on the Ethiopian highlands. ‘Injera’ and ‘wot’ are complementing each other. Ethiopian is offering many varieties of ‘Injera’ with ‘Wot’; Doro Wot, Tibs Wot, Aterkik Alicha Wot, Atkilt Wot, etc.Ethiopian national dish is called “Injera bǝ wot” ‘Wot’ is prepared from locally sourced ingredients. It is a spicy stew accompanied by ‘Injera’ (leavened and flat bread alike made from ancient uniquely Ethiopian grain ‘Teff’). ‘Teff’ is unique gluten free that is grown on the Ethiopian highlands. ‘Injera’ and ‘wot’ are complementing each other. Ethiopian is offering many varieties of ‘Injera’ with ‘Wot’; Doro Wot, Tibs Wot, Aterkik Alicha Wot, Atkilt Wot, etc.

Find the perfect beverage to accompany the perfect meal. We offer a range of signature drinks that you can enjoy as an aperitif or a complement to your dish.

A selection of fresh precut seasonal fruits served for your convenience in all Ethiopian routes.

The exquisite arrangement of cheeses, served on an elegant china ware not only looks wonderful, it tastes delicious too.

Whether it’s lunch or dinner, our meals include a number of courses that are designed to stimulate and satisfy your appetite.