The Certified 5-Star Airline Rating is the highest category quality ranking used to certify airline product and service standards awarded to airlines achieving the highest, overall Quality performance, this 5-Star Airline rating recognizes the highest standards of Airport and On-board Product provided by an airline to customers, together with consistent and high standards of front-line staff service across the airport and on-board service environments.
| Aircraft | Seat Pitch | Seat Width | Seat Angle | Seats | Configuration | Internet |
|---|---|---|---|---|---|---|
| Airbus A380-800 | 140 cm | 76 cm | 180 °  |
60-86 | 1-2-1 (Upperdeck) |  |
| Boeing 777-300ER (Vers.1) | 130 cm | 76 cm | 180 ° |
42 | 1-2-1 |  |
| Boeing 777-300ER (Vers.2) | 140 cm | 71 cm | 180 ° |
48 | 1-2-1 | |
Airport Lounges
A Home Away From Home
The new ‘home’ concept SilverKris Lounge showcases Singapore Airlines’ unique heritage distinguished by a customised batik design screen in the welcome foyer.
Inside, customers can look forward to the familiarity of home with unique spaces modelled after living, dining rooms and kitchens, featuring tastefully selected art pieces. Specially designed productivity pods enable customers to work in privacy and comfort, while signature Singapore Airlines armchairs will be a new feature at all refurbished SilverKris Lounges.
To complete the ‘home’ experience, customers can look forward to more personalised services and a delectable selection of food and beverages, including iconic dishes from Singapore
SilverKris Lounge
Whether you just want to relax over a drink or attend to urgent business before you begin your journey, you can enjoy world-class comfort and service in our SilverKris Lounges at Singapore Changi Airport.
Changi Airport
| Location | Passenger Terminal Building Two Level 3, North Wing Unit 036-133 (Nearer to Gate E) | |
| Opening Hours | 0500 to 2200 hours for First Class Lounge 24 hours for Business Class Lounge |
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| Facilities | · Selection of warm food and light snacks
· Bartender service · Wireless Internet · Internet PCs · Meeting Rooms |
· Restrooms
· Handicapped Restrooms · Shower · Nursing Room · TV |
| Location | Passenger Terminal Building Three Level 3, Unit 03-MS-06 (Nearer to Gate A) | |
| Opening Hours | 24 hours | |
| · Facilities |
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| Location | The Private Room Passenger Terminal Building Three, Level 3 Unit 03-MS-06 (Nearer to Gate A) |
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| Opening Hours | Closed from 0230 – 0530 hours | |
| · Facilities |
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KrisFlyer Gold Lounge
The KrisFlyer Gold Lounge at Singapore Changi Airport’s Terminal 3 is designed cleverly around Singapore Changi Airport’s existing facilities and capitalises on its natural skylight. Buffet food stations and television areas are located inside, while Internet workstations are conveniently placed in the outdoor area overlooking water features and greenery. Stay connected with complimentary WIFI internet access available in the lounge. The KrisFlyer Gold Lounge is open 24 hours daily and is available at both Terminal 2 and Terminal 3.
Sit back and relax
Sample a variety of food and beverages from our self-service buffet and bar counters
Lush surroundings
The KrisFlyer Gold Lounge is designed cleverly around Singapore Changi Airport’s Terminal 3 existing facilities and capitalises on its natural skylight.
Lounge access
You can enjoy access to our KrisFlyer Gold lounge if you are our KrisFlyer Elite Gold member departing on Singapore Airlines Economy Class.
For travellers on codeshare flights, lounge entitlements would depend on the rules of the airline operating your flight.
City /Airport
Singapore – Changi Airport
KrisFlyer Gold Lounge Location
After Customs, Immigration and Quarantine (CIQ) clearance
Passenger Terminal Building Two Level 3, North Wing Unit 036-133 (Nearer to Gates E)
Passenger Terminal Building Three Level 3, Unit 03-MS-06 (Nearer to Gates A)
Opening hours
*Subject to Flight
Schedule Changes
24Hours
Facilities
· Selection of warm food,light snacks and beverages
· WIFI
· Internet PCs
· TV Area
First Class Check-in Reception
At Singapore Changi Airport, Suites, First Class passengers and Solitaire PPS Club members with confirmed bookings on Singapore Airlines operated flights may check in at the First Class Check-in Reception. This service is available daily from 0500 to 2200 hours at Terminal 2, and from 0500 to 0200 hours at Terminal 3.
Porter services
Just like the service in a top-class hotel, our Passenger Relations Officer will greet you when you arrive, and a porter will unload your baggage and assist you through to our elegant First Class Check-in facility, located next to immigration.
Exclusively for you
A private entrance from the lounge leads you directly to Immigration, after which you can proceed to the SilverKris Lounge or to your boarding gate.
Sit back and relax
Our Passenger Relations Officer will handle your check-in while you sit back and enjoy the comfort of the lounge.
Special Services
Priority Check In
Priority Immigration and Security Lanes
Priority Baggage Handling
Singapore Changi Int Apt (SIN)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times | |
At a glance
A successful business plan includes sleep.
When you’re travelling for business, everything must go as planned. Like the meal you reserved with Book the Cook, and the uninterrupted sleep you’re looking forward to on your fully-flat bed. So you’re wide awake, refreshed and ready for business as soon as you land.
Direct access to the aisle
No matter which seat you choose because of our forward-facing 1-2-1 cabin layout.
Widest seat in its class
Richly upholstered in leather, up to 34-inch wide, with concealed stowage space to place your personal belongings. Generous elbowroom separates each seat giving you more personal space. And when you’re ready to turn in, your seat transforms into a spacious fully-flat bed complete with linen, duvet and pillows.
Entertainment on Board
KrisWorld inflight entertainment
Contents thoughtfully curated with you in mind, with an impressive selection of 1,000 entertainment options, – movies, television programmes, music, games and apps – a video touchscreen handset, and 13.3-inch HD enabled touchscreen monitor with noise-cancelling headphones. On selected flights, stay in touch with family, friends and colleagues with Internet connectivity, as well as text and multimedia messaging.
Food and Beverage
Book the Cook
Reserve your main course up to 24 hours before you fly, including creations by notable chefs from our International Culinary Panel. Dine in restaurant setting onboard with full table service, and wines to match the food and altitude.
Fine dining at 30,000 feet? We’ve confirmed your reservation.
The restaurant setting, a world-class dish… You’ll find everything you need to enjoy your dining experience in the air. Reserve your main course up to 24 hours before your flight from a wide selection of meals, including creations inspired by our International Culinary Panel. We offer ‘Book the Cook’ service in Suites, First Class and Business Class. We also offer ‘Premium Economy Book the Cook’ service in Premium Economy Class.
International Culinary Panel
It’s not often you get to enjoy a meal created by a celebrated chef.
Not just one, but eight world-renowned chefs form our International Culinary Panel (ICP). Inspired by their culture and experiences, and the places we fly to, our team of celebrated chefs are constantly creating new dishes for you.
Wine Experts
We taste more than 1,000 wines every year. So you can savour the best.
Each year, we invite three of the world’s leading experts to taste our wines – New World, Old World, red and white. Tested under cabin pressure, they look out for all the defining characteristics of a great wine. So the next time you take a sip on board, you know you’re enjoying something special that stood up to two of the harshest tests: cabin pressure and wine critics.
Air Sommeliers
Trained to know wine in every possible way. By colour and hue, brightness and clarity, and taste, aromas and smells, to complement the meal you’ll be enjoying on board.
Fine wine and champagne
Take your pick from an awarded wine list that includes signature champagnes, Krug and Dom Pérignon, specially selected to complement your meal.