The Certified 4-Star Airline Rating recognizes those airlines that provide a good Product standard across different travel categories (ie. cabin travel classes), combined with delivering good standards of Staff Service for both the Cabin Service and their home-base Airport environments.
| Aircraft | Seat Pitch | Seat Width | Seat Angle | Seats | Configuration | Internet |
|---|---|---|---|---|---|---|
| Airbus 340-300 | 201 cm | 56 cm | 180 °  |
8 | 1-2-1 |  |
Airport Lounges
SWISS Lounges Zurich
Make yourself comfortable
We treat you to the highest comfort in the nine SWISS lounges at Zurich Airport, whether before your departure, during a transfer or on arrival. Be our guest.
SWISS First Lounge E
The First Lounge offers pure luxury. Two hotel rooms, a conference room, mini suites, a champagne bar and two restaurants ensure that you can enjoy every comfort. And you can relax and enjoy the views from the 352 m² of the terrace.
The chefs in our 5-star à la carte restaurant will also be happy to fulfil individual wishes at any time of the day. Alternatively, you can enjoy the fabulous delights from the USA served in the American Diner.
As working space, you have several mini suites with seating for 4-6 and a VIP and conference room at your disposal. We guarantee that you will be able to work without interruptions at all times.
Wine humidor
The SWISS First Lounge has a highlight right at the entrance. The wine humidor contains over 1000 bottles of wine from all over the world. You’ll be spoilt for choice.
Hotel room
Two hotel rooms with double beds, an en-suite bathroom and panoramic views of the Alps are available for our Lounge visitors’ convenience. The hotel rooms cannot be reserved in advance.
- Access
SWISS First, First Class Lufthansa, HON Circle
- Opening times
Mon-Sun 06:00-22:30
- Location
Terminal E
| Grösse | Seats | Food | Work stations | Bar | Showers |
| 750m2 | 80 | à la carte Restaurant American Dining |
Conference room | Champagne bar | Yes |
Senator Lounge E
The 1100 m2 of the Senator Lounge contain quiet zones, a dining area and its own whisky bar. Recliners and a reading area offer peace and relaxation. Always with a view of the runway.
Our chefs prepare your food fresh for you, right before your eyes. All meals are available at any time of day. And if you only feel like a snack, you are welcome to help yourself from the cold buffet.
If you wish to work while you are in the SWISS Business Lounge, we offer separate working areas, all the necessary connections and free high-speed Internet.
You’ll be right next to the action on the 325 m2 of our covered terrace. Alpine panorama included.
Whisky Club 28/10
There is an exclusive whisky bar in the Senator Lounge with more than 220 different whisky varieties from all over the world. The bar is also available to First Class customers.
- Access
First Class SWISS, Lufthansa and Star Alliance, HON Circle, Miles & More Senator, Star Alliance Gold
- Opening times
Mon-Sun 06:00-22:30
- Location
Terminal E
| Size | Seats | Food | Work Stations | Bar | Showers |
| 1100m2 | 170 | Front Cooking Buffet |
Work Lounge with 6 separated stations | Whisky Bar | Yes |
SWISS Business Lounge E
A new zone concept with bright, open areas and quiet zones with recliners provide comfort and relaxation in SWISS Business Lounge. There are showers for passengers who wish to freshen up.
Food is prepared before your eyes to delight the palate, and our chefs will prepare something for you at any time of the day. And if you only feel like a snack, you are welcome to help yourself from the cold buffet.
If you wish to work while you are in the SWISS Business Lounge, we offer separate working areas, all the necessary connections and free high-speed Internet.
You can admire the Swiss Alpine panorama from the terrace, and watch the aircraft movements right up close.
- Access
First Class SWISS, Lufthansa and Star Alliance, HON Circle, Miles & More Senator, Business Class SWISS, Lufthansa and Star Alliance, Miles & More Frequent Traveller, Star Alliance Gold
- Opening times
Mon-Sun 06:00-22:30
- Location
Terminal E
| Size | Seats | Food | Work stations | Bar | Showers |
| 1200m2 | 200 | Front CookingBuffet | Work Lounge with 6 separated stations | No | Yes |
SWISS Lounges Geneva
Let us pamper you
“Small is beautiful” definitely applies to Geneva Airport. Let us pamper you in the three SWISS lounges. Maximum comfort and individual service will reduce the time until your departure.
Enjoy the time until your departure in a comfortable ambience and with our individual service. There is a separate reserved area for VIPs. When it’s time for your flight to depart, we’ll escort you to your aircraft.
- Access
First Class SWISS and Lufthansa, HON Circle
- Opening times
Mon-Sun 5:30-21:30
- Location
Level M
| Size | Seats | Food | Work Stations | Bar | Showers |
| 94m2 | 24 | Specialities buffet | 2 | No | No |
Senator Lounge
Whatever the time of day, you will find an extensive buffet here, and be able to relax in the relax area. The lounge is right next to the gates, so you’ll have the benefit of short routes and will save valuable time.
- Access
First Class SWISS, Lufthansa and Star Alliance, HON Circle, Miles & More Senator, Star Alliance Gold
- Opening times
Mon-Sun 5:30-21:30
- Location
Level M
| Size | Seats | Food | Work Stations | Bar | Showers |
| 226m2 | 40 | Buffet | 6 | No | No |
SWISS Business Lounge
Make the time between check-in and boarding as pleasant as possible. Before your flight, treat yourself to a light meal or take the opportunity to work in peace in the E-Corner, which has 12 computers and Internet connections.
- Access
First Class SWISS, Lufthansa and Star Alliance, HON Circle, Miles & More Senator, Business Class SWISS, Lufthansa and Star Alliance, Miles & More Frequent Traveller, Star Alliance Gold
- Opening times
Mon-Sun 05:30-21:30
- Location
Level M
| Size | Seats | Food | Work Stations | Bar | Showers |
| 400m2 | 115 | Buffet | 12 | Smokers Bar | No |
Special Services
First Class Limousine Service – We give you the best service, before you even step on board.
We give you the best service, before you even step on board.
Passengers travelling in SWISS First or on our partner airline, Lufthansa, can enjoy getting to and from at selected Airports in a chauffeur driven limousine, with our compliments. (See the Airlines Website)
Applicability:
- Applicable for passengers with First Class booking (booking class F or A) on SWISS operated intercontinental flight holding a ticket at selected Airports.
- Not applicable on upgrades, award or mileage tickets.
- Booking requests must be submitted no later than 3 working days before the departure of the first flight segment. Bookings can be confirmed no earlier than 90 days before the pick-up date.
- Valid for trips within a 50 mile radius from one of the selected airports.
- SWISS reserves the right to discontinue First Class limousine service.
Priority check-in and boarding
Separate desks ensure you check in quickly – anywhere in the world. As a SWISS Frist passenger, you will also be among the first to board.
Disembark quickly
A separate Business Shuttle is available for you in Zurich if your aircraft does not dock at a gate after landing. Your baggage is also given priority treatment and will be unloaded first.
Zurich Kloten Apt (ZRH)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times | |
Geneva Cointrin Apt (GVA)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times | |
Lugano Apt (LUG)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times | |
At a glance
Your home above the clouds – Your SWISS First experience
- Priority boarding: Straight to the aircraft with no waiting
- Baggage: Higher limits and quick handling at your destination
- “Miles and More”: Triple miles for members
- Extras: Elegant accessories such as pyjamas or moisturiser
Eight First Class armchairs are available on long-haul flights. The armchairs turn into generous flat beds in moments. Enjoy your private sphere and the individual service.
The generous First Class seats on the Airbus A340 provide the optimum comfort for sitting and sleeping. Depending on your requirements, you can set the seat as a lounge armchair or turn it into a bed and mattress of more than 2 m length.
Entertainment on Board
Entertainment on board – You are in charge of the entertainment
Boredom is never an issue on our long haul flights. Do you want to be entertained or perhaps learn something, or would you rather work? You have all the choices in every flight class.
Let SWISS entertain you
You can individually start any film, CD, series or game on your screen individually. Stop, pause, move forward or backward – whatever you like. Our on-board entertainment guarantees unlimited fun above the clouds.
Choose from over 140 films and just as many TV programmes. The latest blockbusters, award-winning documentaries and most popular TV series are waiting for you. In addition, you can listen to over 400 different CDs and a wide range of music channels.
For our youngest passengers, we have various children’s films, cartoons, computer games and the SWISS kids music channel. Our entertainment offer changes every month. Before you travel, you can check out the current programme.
Food and Beverage
Exclusive gourmet experience Meals in SWISS First
Enjoy an extensive range of dishes and beverages à la carte. You decide when we may serve you your gourmet menu so you can plan your time on board to suit your requirements.
The restaurant above the clouds
In SWISS First, you will dine as if you were in a gourmet restaurant. Choose your own menu and dine whenever you would like to. We offer a selection of several starters, main courses and desserts as well as exclusive wines, Champagne and freshly-brewed coffee. Our individual service is tailored exactly to your requirements so you can make full use of your time on board.
SWISS Taste of Switzerland
This award-winning gastronomy concept shows just how varied Switzerland’s cuisine is. Top chefs from all over the country provide culinary highlights with their creations. Every three months, a new Maître de Cuisine creates the First menus. This means, our passengers can enjoy exclusive, varied Swiss dishes that delight to the very last mouthful.
From March to May 2017 SWISS First and Business passengers on intercontinental flights departing from Switzerland will be able to enjoy savoury culinary delights from the canton of Vaud.
On the shores of Lake Geneva, on the outskirts of Lavaux and its terraced vineyards classified as a UNESCO World Heritage Site, the Grand Hôtel du Lac Vevey, a member of Relais & Châteaux, offers a timeless experience. Its astronomic restaurant “Les Saisons”, led by chef Thomas Neeser, a member of the Grandes Tables de Suisse, has been awarded a star in the Michelin guide and 16 points in the Gault&Millau guide. His culinary creations are born out of his imagination, based on a classic and delicate French cuisine, respecting the rhythm of the seasons, where local produce is king.
SWISS Connoisseur Experience
Enjoy being pampered by the SWISS Connoisseur Experience four times a year: seafood in February, caviar tasting in May, SWISS Steakhouse in August and white truffles in November. These selected premium products complete the SWISS First gourmet offer.