The 3-Star Airline rating signifies a satisfactory standard of core Product for most travel categories (ie. cabin of travel), but it also reflects some inconsistency amongst either standards of front-line Staff Service or Product delivery for the Cabin Service and their home-base Airport environments.

Flugzeug	Sitzabstand	Sitzbreite	Sitzneigung	Sitzanzahl	Konfiguration	Internet
Boeing 747-400 Combi	150 cm	46 cm	160 °	10	2-2
Boeing 767-300	152 cm	50 cm	127 °	10	2-1-2
Boeing 777-200	152 cm	64 cm	145 °	49	2-3-2

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Airport Lounges

Information for First Class and Business Class passengers and for PhoenixMiles Platinum and Gold card member passengers regarding additional services available exclusively for you.

International Business Class Lounge Beijing

Location ：Located on the east floating island, at the northern end of International Departure Waiting Area, 2nd Floor, T3-E

Operating Hours ：From one hour prior to the first scheduled departure (03:30) until the departure of the last flight (02:30).

Facilities ：Offering a wide range of functional areas including a VIP Lounge, a sleeping area, a massage area, an Internet corner, a business area, a dining area, a bar, a film and television area and shower facilities.

International First Class Lounge Beijing

Location ：Located on the west floating island, at the northern end of International Departure Waiting Area, 2nd Floor, T3-E

Operating Hours ：From one hour prior to the first scheduled departure (03:30) until the departure of the last flight (02:30).

Facilities ：Offering a range of functional areas including a VIP Lounge, a Lounge for Platinum Card holders, a sleeping area, a massage area, an Internet corner, a business area, a dining area, a bar, a film and television area and shower facilities.

Domestic First Class / Business Class Lounge Beijing

Location ：Located on the west floating island, Domestic Departure Waiting Area, 3rd Floor, T3-C

Operating Hours ：From one hour prior to the first scheduled departure (05:00) until the departure of the last flight.

Facilities ：Offering a range of functional areas including a Lounge for Platinum Card holders, a dining area, an Internet corner, a film and television area, a rest area, a business area, a sleeping area and shower facilities.

and

Location ：Located at the foot of the west escalator next to the Domestic Security Inspection Station, 2nd Floor, T3-C

Operating Hours ：From one hour prior to the first scheduled departure (05:00) until the departure of the last flight.

Facilities ：Offering a wide range of functional areas including a VIP Lounge, a dining area, a multi-media center, a rest area, a business area, a bar, shower facilities and massage chairs.

Air China’s Business Class Lounge Int. Shanghai

Location ： T2 terminal 3 floor -71

Operating Hours ：From 5:30am until after thedeparture of the last flight of the day.

Facilities ：An integrated VIP lounge withmultiplefunctions, including individual VIP rooms, a dining area, an AV zone, a massage zone, an Internet zone, functional zones, a bar, a prayer room, a sleeping zone, a comprehensive service desk, and a shower room. With capacity for more than 600 passengers, this lounge offers a comfortable environment to First Class and Business Class passengers and Star Alliance VIP passengers on flights operated by Air China and other Star Alliance member airlines.

First Class Lounge at Pudong Airport Int Shanghai

Location ： T2 terminal 3 floor -71

Operating Hours ：From 6:00am until after the departure of the last flight of the day.

Facilities ：The lounge features a number of functional areas, such as a dining zone, an AV zone, a massage zone and a quiet zone. This lounge offers excellent services to First Class and Business Class passengers and Star Alliance Gold Card holderson flights operated by Air China.

Domestic First Class / Business Class Lounge Shanghai

Location ：Located next to Boarding Gate C90, in Terminal T2-2

Operating Hours ：From one hour prior to the first departure until the departure of the last flight.

Facilities ：Providing First / Business Class passengers, Phoenix Miles VIP members and Star Alliance Gold Card holders with a range of considerate and comfortable services. The Lounge features a dining area, a film and television area (available in each rest area), an Internet corner, several rest areas and a smoking room, together with a handicapped-accessible restroom.

Chauffeured Transfer

Passengers, who have purchased Air China tickets with designated routes and booking class, are entitled to the chauffeured transfer service provided by Air China.

If you wish to apply for the Chauffeured transfer service, please submit your application request no later than 48 hours (included) before your flight departure time.

Beijing

Tianjin

Shanghai

Chengdu

Guangzhou

Shenzhen

Chongqing

Nanjing

Hangzhou

Beijing Capital APT (PEK)

Terminal Seating
Terminal Cleanliness
Queuing Times

Shanghai Pudong (PVG)

Terminal Seating
Terminal Cleanliness
Queuing Times

At a glance

Food and Beverage

Since ancient times food represents culture, and is used, traditionally, for welcoming guests. We constantly expand the range of our meal services, maintain a balanced nutrition and select dishes with meticulous care, to welcome each passenger with exquisite delicacies, offering them comprehensive and considerate services. With exclusive and spacious room and considerate service throughout the entire journey, everything we do is dedicated to bringing you the most perfect flight experience.