The Certified 4-Star Airline Rating recognizes those airlines that provide a good Product standard across different travel categories (ie. cabin travel classes), combined with delivering good standards of Staff Service for both the Cabin Service and their home-base Airport environments.
| Flugzeug | Sitzabstand | Sitzbreite | Sitzneigung | Sitzanzahl | Konfiguration | Internet |
|---|---|---|---|---|---|---|
| Airbus 330-300 | 199 cm | 56 cm | 180 °  |
33 | 1-2-1 |  |
| Airbus 340-300 | 199 cm | 56 cm | 180 ° |
34 – 40 | 1-1-1 | |
| Airbus 340-600 | 199 cm | 56 cm | 180 ° |
51 | 1-1-1 | |
| Boeing 747-400 | 199 cm | 56 cm | 180 ° |
14-44 | 1-1 1-2-1 |
|
Airport Lounges
Experience our Clubhouses /There’s nowhere else like it
With amazing food, fantastic facilities and a chilled out atmosphere, our Clubhouses feel like a private members club – with service to match. Reserved for Upper Class passengers and Flying Club Gold members, they’re the perfect place to relax before your flight.
Whatever your mood, whether you want to chill out with a cocktail or find a quiet space to work on that important document, our Clubhouses have a space to suit.
Special Services
London Heathrow (LHR)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times | |
At a glance
Whether you’re planning to get some shut-eye or work the flight away, our Upper Class Suite makes travelling a true pleasure.
Our Upper Class seats turn into one of the longest fully flat beds in business class at the touch of a button. You can even change into a comfortable sleep suit, and ask the cabin crew to wake you when it’s time to land.
If you’ve got to work, you can stay connected onboard with in seat power socket and live news feed. There’s even an ottoman seat and table so you can continue your business discussions with your colleagues.
And when you’ve got a bit of downtime, we’ll help you make the most of it. Every suite has its own 10.4” TV with over 300 hours of entertainment to choose from, and our onboard bar is perfect for networking.
Entertainment on Board
Enjoy your downtime in perfect comfort
If you’ve got the time to relax on your flight, we’ll help you make the most of it. Every suite has its own 10.4” TV, along with a massive choice of movies, TV shows and games for all ages.
Food and Beverage
We’ve put a huge amount of thought and energy into perfecting an Upper Class experience that we think you’re really going to love. With a customised service and menus for our day and night flights to make your journey comfortable and fulfilling, you’ll also find lots of special touches to make it extra memorable too.
It’s time for our pre-dinner drinks service, with all your old favourites. And if cocktails are your thing you can enjoy our very special selection onboard.
On boarding the plane we’ll greet you with a preflight glass of Gardet Brut Premier Cru Champagne or Bucks Fizz to add some extra sparkle to your takeoff.
The meal service boasts a number of outstanding features, including a modern table setting using designer linen and elegant, specially designed crockery and cutlery.
For dinner, our Upper Class menu offers a delicious selection of hot and cold cuisine and delectable desserts. And be sure to save some room for cheese and biscuits!