The Certified 4-Star Airline Rating recognizes those airlines that provide a good Product standard across different travel categories (ie. cabin travel classes), combined with delivering good standards of Staff Service for both the Cabin Service and their home-base Airport environments.
Aircraft | Seat Pitch | Seat Width | Seat Angle | Seats | Configuration | Internet |
---|---|---|---|---|---|---|
Boeing 777-300ER | 201 cm | 52 cm | 180 ° | 62 | 1-2-2 2-2-1 |
Airport Lounges
SWISS Lounges Zurich
Make yourself comfortable
We treat you to the highest comfort in the nine SWISS lounges at Zurich Airport, whether before your departure, during a transfer or on arrival. Be our guest.
SWISS First Lounge E
The First Lounge offers pure luxury. Two hotel rooms, a conference room, mini suites, a champagne bar and two restaurants ensure that you can enjoy every comfort. And you can relax and enjoy the views from the 352 m² of the terrace.
The chefs in our 5-star à la carte restaurant will also be happy to fulfil individual wishes at any time of the day. Alternatively, you can enjoy the fabulous delights from the USA served in the American Diner.
As working space, you have several mini suites with seating for 4-6 and a VIP and conference room at your disposal. We guarantee that you will be able to work without interruptions at all times.
Wine humidor
The SWISS First Lounge has a highlight right at the entrance. The wine humidor contains over 1000 bottles of wine from all over the world. You’ll be spoilt for choice.
Hotel room
Two hotel rooms with double beds, an en-suite bathroom and panoramic views of the Alps are available for our Lounge visitors’ convenience. The hotel rooms cannot be reserved in advance.
- Access
SWISS First, First Class Lufthansa, HON Circle
- Opening times
Mon-Sun 06:00-22:30
- Location
Terminal E
Grösse | Seats | Food | Work stations | Bar | Showers |
750m2 | 80 | à la carte Restaurant American Dining |
Conference room | Champagne bar | Yes |
Senator Lounge E
The 1100 m2 of the Senator Lounge contain quiet zones, a dining area and its own whisky bar. Recliners and a reading area offer peace and relaxation. Always with a view of the runway.
Our chefs prepare your food fresh for you, right before your eyes. All meals are available at any time of day. And if you only feel like a snack, you are welcome to help yourself from the cold buffet.
If you wish to work while you are in the SWISS Business Lounge, we offer separate working areas, all the necessary connections and free high-speed Internet.
You’ll be right next to the action on the 325 m2 of our covered terrace. Alpine panorama included.
Whisky Club 28/10
There is an exclusive whisky bar in the Senator Lounge with more than 220 different whisky varieties from all over the world. The bar is also available to First Class customers.
- Access
First Class SWISS, Lufthansa and Star Alliance, HON Circle, Miles & More Senator, Star Alliance Gold
- Opening times
Mon-Sun 06:00-22:30
- Location
Terminal E
Size | Seats | Food | Work Stations | Bar | Showers |
1100m2 | 170 | Front Cooking Buffet |
Work Lounge with 6 separated stations | Whisky Bar | Yes |
SWISS Business Lounge E
A new zone concept with bright, open areas and quiet zones with recliners provide comfort and relaxation in SWISS Business Lounge. There are showers for passengers who wish to freshen up.
Food is prepared before your eyes to delight the palate, and our chefs will prepare something for you at any time of the day. And if you only feel like a snack, you are welcome to help yourself from the cold buffet.
If you wish to work while you are in the SWISS Business Lounge, we offer separate working areas, all the necessary connections and free high-speed Internet.
You can admire the Swiss Alpine panorama from the terrace, and watch the aircraft movements right up close.
- Access
First Class SWISS, Lufthansa and Star Alliance, HON Circle, Miles & More Senator, Business Class SWISS, Lufthansa and Star Alliance, Miles & More Frequent Traveller, Star Alliance Gold
- Opening times
Mon-Sun 06:00-22:30
- Location
Terminal E
Size | Seats | Food | Work stations | Bar | Showers |
1200m2 | 200 | Front CookingBuffet | Work Lounge with 6 separated stations | No | Yes |
SWISS Lounges Geneva
Let us pamper you
“Small is beautiful” definitely applies to Geneva Airport. Let us pamper you in the three SWISS lounges. Maximum comfort and individual service will reduce the time until your departure.
Enjoy the time until your departure in a comfortable ambience and with our individual service. There is a separate reserved area for VIPs. When it’s time for your flight to depart, we’ll escort you to your aircraft.
- Access
First Class SWISS and Lufthansa, HON Circle
- Opening times
Mon-Sun 5:30-21:30
- Location
Level M
Size | Seats | Food | Work Stations | Bar | Showers |
94m2 | 24 | Specialities buffet | 2 | No | No |
Senator Lounge
Whatever the time of day, you will find an extensive buffet here, and be able to relax in the relax area. The lounge is right next to the gates, so you’ll have the benefit of short routes and will save valuable time.
- Access
First Class SWISS, Lufthansa and Star Alliance, HON Circle, Miles & More Senator, Star Alliance Gold
- Opening times
Mon-Sun 5:30-21:30
- Location
Level M
Size | Seats | Food | Work Stations | Bar | Showers |
226m2 | 40 | Buffet | 6 | No | No |
SWISS Business Lounge
Make the time between check-in and boarding as pleasant as possible. Before your flight, treat yourself to a light meal or take the opportunity to work in peace in the E-Corner, which has 12 computers and Internet connections.
- Access
First Class SWISS, Lufthansa and Star Alliance, HON Circle, Miles & More Senator, Business Class SWISS, Lufthansa and Star Alliance, Miles & More Frequent Traveller, Star Alliance Gold
- Opening times
Mon-Sun 05:30-21:30
- Location
Level M
Size | Seats | Food | Work Stations | Bar | Showers |
400m2 | 115 | Buffet | 12 | Smokers Bar | No |
Special Services
Priority check-in and boarding
Separate desks ensure you check in quickly – anywhere in the world. As a SWISS Business passenger, you will also be among the first to board.
Disembark quickly
A separate Business Shuttle is available for you in Zurich if your aircraft does not dock at a gate after landing. Your baggage is also given priority treatment and will be unloaded first.
Zurich Kloten Apt (ZRH)
Terminal Seating | |
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Terminal Cleanliness | |
Queuing Times |
Geneva Cointrin Apt (GVA)
Terminal Seating | |
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Terminal Cleanliness | |
Queuing Times |
Lugano Apt (LUG)
Terminal Seating | |
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Terminal Cleanliness | |
Queuing Times |
At a glance
Award-winning Business Class – More privacy and space
You will find the SWISS Business flat-bed seats with your own personal screen on all long-haul flights. The modular arrangement of the seats (double and single seats) provides maximum privacy and freedom of movement.
Business Class on the Boeing 777-300ER as usual, you can convert your seat into a bed over two metres long, and control the seat hardness individually. Additional features for more privacy and space for storing your personal belongings plus a new, easy-to-handle table will make your flight even pleasanter. The 16″” touch screen provides the best entertainment.
Entertainment on Board
You are in charge of the entertainment – Let SWISS entertain you
Boredom is never an issue on our long haul flights. Do you want to be entertained or perhaps learn something, or would you rather work? You have all the choices in every flight class.
You can individually start any film, CD, series or game on your screen individually. Stop, pause, move forward or backward – whatever you like. Our on-board entertainment guarantees unlimited fun above the clouds.
Choose from over 140 films and just as many TV programmes. The latest blockbusters, award-winning documentaries and most popular TV series are waiting for you. In addition, you can listen to over 400 different CDs and a wide range of music channels.
For our youngest passengers, we have various children’s films, cartoons, computer games and the SWISS kids music channel. Our entertainment offer changes every month. Before you travel, you can check out the current programme.
SWISS Connect – Internet on board
We offer SWISS Connect on board the Boeing 777-300ER and Airbus A330-300. The WiFi connection is fast enough to access your emails, use social media sites or simply surf the Internet. We only advise against streaming or using voice services.
In addition to Internet access (for which there is a charge), you can also access information pages on swiss.com, including our online travel guide, free of charge. And you can access the Airshow on any of your devices.
Prices for SWISS Connect
The on-board connection starts at an altitude of 10,000 feet. You can then purchase a data package, which you can pay for with your credit card. These prices may change at any time.
SWISS First passengers receive a complimentary 50 MB SWISS Connect data packet on board.
- 20 MB
CHF 9 / ca. EUR 8
- 50 MB
CHF 19 / ca. EUR 17
- 120 MB
CHF 39 / ca. EUR 36
Making phone calls on board
You may use the telephone services on board the Boeing 777-300ER and on the Airbus A330-300 once the cabin crew have given their permission for you to do so. The prices are decided by your telephone service provider and the operating company AeroMobile. SWISS has no influence over these prices.
The use of telephone services is prohibited on all other aircraft types.
Food and Beverage
Award-winning culinary delights – Meals in SWISS Business
Enjoy a taste experience on the very highest level. Thanks to the skills of renowned top chefs, the quality of the freshest products and the service provided by an award-winning Business Class.
SWISS Traditions
SWISS Traditions will surprise you on certain flights with a delicious mix of cultural and culinary delights. Look forward to exclusive menus based on traditional Swiss recipes. Experience the cultural heritage of a country through unique taste experiences.
Between 29 March – 11 April 2017, SWISS will be celebrating the Cully Jazz Festival by serving exclusive dishes in SWISS Business on board selected European flights.
In the heart of the Lavaux wine region, which UNESCO declared a World Heritage site, lies a picturesque wine village called Cully. Here, lovers of music have been able to enjoy magnificent concerts for over 35 years. Strolling from one caveau (wine cellar) to the next, one can not only enjoy jazzy compositions of world-class artists and newcomers, but also a unique atmosphere with lots of culinary delicacies. By now, this terrific mixture draws a crowd of more than 50,000 people from all over the world. This year’s Cully Jazz Festival takes place from 31 March until 8 April 2017.
You can start looking forward to the culinary highlights on board, too. For example, we’ll be serving a tartar of smoked Balik salmon. On longer flights, we’ll be offering a choice of beef filet with a shallot crust and a gratin typical of the canton of Vaud. For dessert, you can look forward to a Chasselas sabayon, served with rhubarb compote.
Intercontinental flights
Our service is individual and based entirely on your requirements. After a drink to welcome you on board, you can enjoy our award-winning cuisine as a light Quick Meal or in several courses, accompanied by fine wines. And if you feel peckish in between, we have a selection of snacks and ice creams to tempt you.
SWISS Taste of Switzerland
SWISS Taste of Switzerland is served on all flights departing from Switzerland. This award-winning gastronomic concept lets top Swiss chefs interpret the culinary variety of our country in their own unique ways. The results are seasonal dishes from Swiss regions that impress and delight.
From March to May 2017 SWISS First and Business passengers on intercontinental flights departing from Switzerland will be able to enjoy savoury culinary delights from the canton of Vaud.
On the shores of Lake Geneva, on the outskirts of Lavaux and its terraced vineyards classified as a UNESCO World Heritage Site, the Grand Hôtel du Lac Vevey, a member of Relais & Châteaux, offers a timeless experience. Its astronomic restaurant “Les Saisons”, led by chef Thomas Neeser, a member of the Grandes Tables de Suisse, has been awarded a star in the Michelin guide and 16 points in the Gault&Millau guide. His culinary creations are born out of his imagination, based on a classic and delicate French cuisine, respecting the rhythm of the seasons, where local produce is king.