The Certified 4-Star Airline Rating recognizes those airlines that provide a good Product standard across different travel categories (ie. cabin travel classes), combined with delivering good standards of Staff Service for both the Cabin Service and their home-base Airport environments.
| Aircraft | Seat Pitch | Seat Width | Seat Angle | Seats | Configuration | Internet |
|---|---|---|---|---|---|---|
| Airbus 330-300 | 188 cm | 55 cm | 180 °  |
18 | 2-2-2 |  |
| Boeing 747-8i | 191 cm | 51 cm | 180 ° |
48 | 2-2-2 | |
| Boeing 777-300ER | 188 cm | 55 cm | 180 ° |
42 | 2-2-2 | |
Airport Lounges.
Stop by our KAL Lounges or any SkyTeam Lounge to get a few minutes of relaxation from your travels. Grab a snack and beverage, check your email or phone messages or just catch a TV program. We guarantee that you will be re-energized.
Who is Eligible?
- First Class and Prestige Class passengers
- SKYPASS Million Miler Club and Morning Calm Premium Club members (and 1 accompanying passenger)
- SkyTeam Elite Plus members (and 1 accompanying passenger)
- Required to present an international flight ticket or boarding pass of the same-day flight operated by SkyTeam carriers
- Additionally, Elite Plus members with Economy-class tickets must present Elite Plus membership documentation
- SKYPASS Morning Calm Club members
- Entitled to access KAL Prestige Class Lounges operated by Korean Air only, up to four times during the 2-year membership period
- Access available to an accompanying passenger with 1 additional deduction from the access allowance
- Lounge access is available on the day of the travel at your departing airport and may be subject to lounge availability. (Travel must be on a Korean Air flight and the ticket must have been issued with a Korean Air flight number. Lounge access is not available if travel is on a SkyTeam airline or other partner airline)
- Partnership Cardholders
- Lounge visit charges may be debited to a cardholder’s account based on the conditions established by card issuers. Please check the terms and conditions on lounge access of each card issuer
- Lounge access may be subject to lounge availability
KAL Lounges
Korean Air KAL Lounge – ICN Concourse A
Seoul – Incheon International (ICN)
Concourse A, by gate 117, upstairs (level 4)
Daily, 06:30 a.m. – 11:30 p.m.
- Meeting rooms
- Massage chairs
- VIP executive suites
- Shower rooms
- Sleeping areas
- Free local telephone
- Newspapers and magazines
- Wireless Internet
Food: Complimentary snacks, Complimentary cold buffet, Complimentary hot buffet, Complimentary soups
Drinks: Complimentary soft drinks, Complimentary house wine and beer, Complimentary liquor
Korean Air Prestige Class Lounge – ICN
Seoul – Incheon International (ICN)
Main Concourse, east side, by gate 11, upstairs (level 4)
Daily, 06:30 a.m. – 11:55 p.m.
- Meeting rooms
- Massage chairs
- Shower rooms
- Sleeping areas
- Free local telephone
- Newspapers and magazines
- Wireless Internet
Food: Complimentary snacks, Complimentary cold buffet, Complimentary hot buffet
Drinks: Complimentary soft drinks, Complimentary house wine and beer, Complimentary liquor
Korean Air KAL Lounge – GMP Domestic
Seoul – Gimpo International (GMP)
Domestic Terminal, landside (before security), left of the departure entrance on the 3rd floor, East Wing
Sun-Thu, 05:30 AM – 08:30 PM; Fri, 05:30 AM – 08:40 PM
- Shower rooms
- Free local telephone
- Newspapers and magazines
- Wireless Internet
Food: Complimentary snacks
Drinks: Complimentary soft drinks
Korean Air KAL Lounge – GMP International
Seoul – Gimpo International (GMP)
International Terminal, 3rd floor
Daily
- Shower rooms
- Free local telephone
- Newspapers and magazines
- Wireless Internet
Food: Complimentary snacks, Complimentary soups
Drinks: Complimentary soft drinks
Korean Air KAL Lounge – PUS Domestic
Busan – Gimhae International (PUS)
Domestic Terminal, landside (before security), to the right hand side of the check-in counters
Daily, 06:00 a.m. – 08:30 p.m.
- Newspapers and magazines
- Wireless Internet
Food: Complimentary snacks
Drinks: Complimentary soft drinks
Korean Air KAL Lounge – PUS International
Busan – Gimhae International (PUS)
International Terminal, by gate 4
Daily, 05:40 a.m. – 10:00 p.m.
- Newspapers and magazines
- Wireless Internet
Food: Complimentary snacks
Drinks: Complimentary soft drinks
Korean Air KAL Lounge – CJU
Jeju Island – Jeju International (CJU)
Landside (before security), 50 meters from the check-in counters on the 3rd floor
Daily, 6:00 a.m. – 9:00 p.m.
- Newspapers and magazines
- Wireless Internet
Food: Complimentary snacks
Drinks: Complimentary soft drinks
Korean Air is pleased to offer a shower service in the Grand Hyatt Incheon to First and Prestige Class passengers.
Eligibility
KAL Premium Arrival Shower Service is available for First and Prestige Class passengers who arrive at Incheon Airport to help with recovery from the fatigue of traveling.
For Korean Air flights on the date of arrival only.
Location
Club Olympus on the 2nd floor of the Grand Hyatt Incheon, West Tower
Service Hours
5:00 AM – 11:00 AM (1 hour earlier than Club Olympus opening hours)
Using the service
- The Grand Hyatt Incheon hotel offers free shuttle service to/from the hotel.
- Located on the 1st floor gate 3C or 14C at the Incheon airport terminal.
- Shuttle operates every 15 minutes from 5:15 AM. The Hyatt West Tower is the first stop.
- Free parking is available for passengers who drive to the hotel.
- Valuables or baggage can be stored at the Concierge Desk – 1st floor of the Grand Hyatt.
- Present identification and boarding pass at the Club Olympus counter on the 2nd floor.
*Note Use of other facilities of the hotel besides sauna will be charged.
Special Services
SkyPriority unites the most exclusive airport benefits of all 20 SkyTeam alliance members into 1, consistent experience for customers who travel in First / Business or are Elite Plus. So, regardless of your airline or frequent flyer program, SkyPriority will speed and guide you through your journey with ease.
Who can get SkyPriority benefits?
The SkyTeam Alliance members include the following passengers:
- First Class and Prestige Class passenger
- Skypass Million miler member and Morning Calm Premium member
- SkyTeam Elite Plus member
SkyPriority Benefits:
- Priority check-in areas
- Priority baggage drop off
- Priority service at ticket/transfer desks
- Accelerated security and passport clearance
- Priority boarding
- Priority baggage handling
Seoul Incheon (ICN)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times | |
Seoul Gimpo (GMP)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times | |
Busan Gimhae Int Apt (PUS)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times |  |
Jeju Int. Apt (CJU)
| Terminal Seating | N/A |
|---|---|
| Terminal Cleanliness | N/A |
| Queuing Times | N/A |
At a glance
Dramatically larger space, 180-degree full flat seat.
This 21-inch wide seat with 75 inches of space between rows guarantees the best comfort and freedom during your flight
You will experience maximum comfort and privacy in your own area with the direct aisle access.
In-flight Amenity Kit Service:
Five different luxury brand DAVI cosmetic items, such as face cream, hand cream, aftershave lotion, eye gel, and lip balm (with added extracts of wine), are packed in a convenient pouch, along with eye mask, toothbrush and toothpaste for your convenience. (Note: Provided to passengers on flights more than six hours.)
Duvet Service:
A high-quality duvet is provided to passengers on lengthy flights to America, Europe, Oceania and the Middle East for comfort and relaxation.
In-flight Comfort Clothing:
Comfortable and high-quality clothes, designed by world famous designer Gianfranco Ferre, are provided for passengers on lengthy flights to America, Europe, Oceania or the Middle East.
Mood lighting:
Aircraft lights are fully adjustable to accommodate various activities such as boarding, sleeping and eating. In addition, the lights dim and brighten gradually to give your eyes time to adjust.
Handicap accessible restrooms:
These special restrooms are available on every flight to allow all passengers to have the best in-flight experience possible.
Wake-up service:
Stay on schedule even when sleeping. Just let us know, and we will make sure to wake you at your requested time.
In-seat power supply system:
- Each seat on our B747-8i, B747-400, B777-300, B777-200, B787-9, A380-800, A330-200, A330-300 and some B737-800, B737-900ER aircrafts has a power outlet.
- While our in-seat power supply system supports various types of plugs, you may need an adapter for special types used in certain regions.
- In-Seat Power Voltage : 110V/60Hz. Most laptops designed as Free Voltage Type (100-240V) can be used. Each power outlet provides up to 100~200W (varies with aircraft), so certain laptop computers may not be charged depending on their power consumption.
- The USB port is used to recharge electronic devices excluding iPad; unfortunately, RJ45 internet ports are not currently available.
- Recharge an iPad by plugging the standard charger into the in-seat power supply.
Note: For safety reasons, the in-flight power system can be shut down without prior notice.
Entertainment on Board
Get comfortable with your favorite movie, TV show, magazine, music, or game. Korean Air is ready to entertain you.
Curl up with a good magazine.
Morning Calm magazine is more than a simple in-flight publication. It presents the most breathtaking places in Korea and around the world with the highest-quality photography and design. As a matter of fact, Morning Calm has been recognized numerous times with awards for its creativity. So relax and enjoy!
Sights. Sounds. Motion. Interactivity.
Korean Air offers a variety of movies, including popular Hollywood hits, European and Asian movies; documentaries, dramas and sports programs; and feel-good music that makes a great companion for your journey.
A new world of entertainment is in the air with the hopes that you enjoy your relaxing flight to the fullest. For details while you’re on board, please refer to our in-flight magazine, beyond.
beyond, Korean Air’s very own in-flight magazine, is a perfect combination of in-flight entertainment guide and interesting articles.
In beyond, you will find listings and information on our programs, plus more news on movies, music, celebrities and artists. Written in both Korean and English, it is available in all classes and in Korean Air lounges.
beyond is definitely the first thing you will reach for after you have settled into your seat!
Sky Program
With this audio/video on demand (AVOD) system, you can enjoy movies, short films, music albums and games on your personal monitor.
The Red Program
This is our “main screen” program, featuring movies and short films. You can also enjoy a varied music selection using the channel buttons on your seat.
Note: In-flight entertainment programs are subject to change without prior notice.
Food and Beverage
Luxury Korean Meal Service
A wide variety of Korean dishes, such as bibimbap, Korean-style Dongchimi noodles, fresh crab marinated in soy sauce, Kalbi-jjim (braised beef short-ribs) , Bulgogi with rice, delights that can only be experienced with Korean Air are served on elegant Korean dishware.
Premium Wine and Champagne Service
Special wines from the Bordeaux, Bourgogne and Alsace regions of France are served as part of the basic service. California, Italian, and German wines are also included depending on the destination of the flight.
Top quality champagne is also served, including Perrier-Jouet from France, with more than 200 years of tradition.
Note : Services listed may vary according to flight route, time, season and aircraft.