The Certified 4-Star Airline Rating recognizes those airlines that provide a good Product standard across different travel categories (ie. cabin travel classes), combined with delivering good standards of Staff Service for both the Cabin Service and their home-base Airport environments.

Airport Lounges

Whether you need a few minutes to catch up on work or simply want to relax away from the crowds, you’ll find our Lounges in international airports across six continents, including our A380 hub in Dubai.

Relax in the tranquility of our Dubai Lounges

Begin your journey with gourmet cuisine, a delicious beverage, and even a spa treatment

When you’re leaving Dubai, prepare for the next stage of your journey with all your creature comforts close at hand. Our luxury lounges offer gourmet buffets, à la carte meals, and fresh juice bars. You can have your shoes shined or take some time for yourself with a soothing spa, massage or beauty treatment. Our First Class travellers can even sample and purchase exclusive vintage wines in a private wine cellar.

Connect with the unexpected

Find exclusive touches in our First Class Lounge

Savour gourmet cuisine and our full-service bar, keep tabs on the news or indulge in a treatment at the Timeless Spa. You can catch up on business with complimentary Wi-Fi and a fully equipped Business Centre. You can also charge your phone, tablet or other electronic devices in secure charging stations while you’re waiting for your flight.

For a more personal shopping experience, splash out on luxury brands in our in-lounge Duty-Free Boutique. There’s also plenty to keep young travellers entertained in our colourful children’s play area, with games for all ages, toys and even a children’s buffet.

Enjoy a drink, relax and be inspired in our Cigar Bar in the Concourse A Lounges before you connect to the rest of the world through Dubai.

Explore new worlds in every bite

Savour global flavours that take you places. Enjoy fine dining and an international selection of dishes, prepared using the freshest ingredients.

Make effortless connections

Enjoy direct boarding from our spacious lounge, so you can step straight on board when it’s time to fly.

Make the most of your downtime

Relax in our Business Class Lounge

Start your journey with delicious cuisine and sample our range of premium beverages. Maximise your time in our fully equipped Business Centre or pause to savour a moment’s peace in a quiet area.

To rejuvenate before the next stage of your journey, enjoy a pampering treatment at the Timeless Spa or freshen up in our private shower spas. If you’re travelling with children, they’ll love our play area.

Exclusive Moët and Chandon champagne lounge

In our bespoke Moët and Chandon champagne lounge, we’re serving four of the iconic brand’s most emblematic champagnes with a selection of canapés crafted by Michelin star chefs.

The contrast of just ripened peaches and mangos with pepper and marzipan in the Moët & Chandon Grand Vintage 2006 can be enjoyed with goat’s cheese & emmental gougère, while the persistent intensity of berries in the Moët & Chandon Rosé Impérial is matched with the red fruits in our blackberry & pomegranate macaroons.

Experience the only Moët and Chandon champagne lounge in an airport lounge. The gold design concept and elegant seating in the lounge express the motion, fluidity and energy of Moët and Chandon champagne – and indeed, our customers.

Treat yourself to a guilt free snack

Stay on track when you travel and savour wholesome food from our new Health Hub. With fresh fruit selections, smoothies and juices packed with natural goodness and superfoods, you’re sure to find something delicious that fits your healthy lifestyle and leaves you satisfied.

Help yourself to a hummus and grilled Mediterranean vegetable wrap or a salad – try the Scottish smoked salmon and blanched broccoli florets tossed with Brazil nuts. You can also graze on gluten free muffins, yogurt and vegetable crisps with fruit infused VOSS water.

Fuel up before your flight

In our Business Class Lounge in Dubai International airport Concourse B, you can now enjoy a personalised barista experience with Costa Coffee. A favourite among coffee lovers, Costa Coffee uses a unique blend from sustainably grown beans sourced from responsible farms.

Replenish your caffeine levels in stylish surroundings with an espresso, soothe your soul with a fragrant herbal tea or indulge in a fresh pastry or cookie while you wait for your flight to board.

Focus on what interests you

Catch up on the news, stay connected with complimentary Wi-Fi and don’t skip a beat in our Business Centre.

Savour global flavours that take you places

Taste your way around the world with a choice of gourmet dining options.

Swap stories along the way

Meet fellow travellers in our bar areas and enjoy our range of complimentary premium beverages.

Enjoy effortless connections

Enjoy direct boarding straight from our spacious lounge in the Concourse A Lounges.

Make yourself at home

Indulge your need for comfort in one of the lounge areas.

Let the world melt away

Enjoy a moment of inspiration in dedicated quiet areas.

The Emirates Lounge

Unwind in our seventh lounge in Dubai International airport

If you’re departing from Concourse C and travelling in First Class or Business Class – or you’re an eligible Emirates Skywards member – you can now experience The Emirates Lounge at Dubai International airport.

Measuring 1,308sqmsquare meters (14,079sq ftsquare feet), our new lounge contains two dedicated dining areas, bespoke artwork and a state-of-the-art business centre.

The Emirates Lounge is open from 5am – 10am.

Outside of these hours, you’re welcome to use our other lounges in Concourse C, which are open 24 hours.

Unwind before take-off

Pamper yourself at the Timeless Spa

The serene sanctuary of the Timeless Spa is the perfect place to rejuvenate between flights. Choose from a signature menu of treatments and beauty therapies to refresh before the next stage of your journey.

Whether you’re looking for a de-stress back massage, reflex therapy, a manicure or hair styling, spend a little extra and enjoy some me-time. Or if you’re flying First Class, you can indulge in our selection of complimentary treatments.

Quiet Lounge: To make your experience more relaxing, there are no boarding announcements in our lounges. Boarding starts 45 minutes before departure time.

Special Services

Experience a seamless journey from start to finish (Chauffer Service)

Our world-class service begins at your doorstep

Travel in comfort from the moment you leave your door. When you fly First Class or Business Class, you can book our complimentary Chauffeur-drive service and we’ll take you to and from the airport in over 70 cities.

Priority baggage check-in

Priority Immigration and Security Lane

Priority boarding

Priority baggage claim

Dubai Int Apt (DXB)

Terminal Seating
Terminal Cleanliness
Queuing Times

At a glance

Stretch out and relax in comfort. Explore the world through regionally inspired dishes. Welcome to the business of living

Enjoy extra comforts on your journey

Arrive refreshed with our Emirates Indulgence by Bulgari amenity kits

We’ve created stylish kit bags with luxury Italian brand Bulgari to help you look and feel your best on your journey. The new Indulgence kits feature Bulgari’s new signature fragrance, Eau Parfumée au thé noir, along with more skincare essentials to keep you feeling fresh throughout your flight.

We offer charcoal grey bags for men and pale grey for women, featuring four distinct designs for each.

You’ll receive a complimentary kit bag on all our long-haul overnight flights.

Entertainment on Board

Your window into new worlds

Visit places you won’t find on a map with ice inflight entertainment

Choose from over 2,500 channels of the latest and greatest movies and must-see TV shows, on demand and in multiple languages. Relax to music from around the world, or play our range of fun games.

Witness breaking news, catch up on the world of business or see your team in action with ice TV Live on select aircraft.

Create your personal playlist of favourites and laugh, shed a tear or cheer your way to your destination.

Food and Beverage

Taste your way around the world

Savour global cuisine and exclusive wines

After your pre-departure beverage you can choose from our menu of regionally inspired gourmet dishes, and enjoy a premium dining experience that takes you places.

Our chefs use fresh, locally sourced ingredients to prepare every course. Meals are served on Royal Doulton bone china plates with exclusive Robert Welch cutlery. Match your meal with something from our selection of six award winning wines plus fine champagne and vintage port, selected annually by our sommeliers.

Explore the world with every bite

Savour the local flavours of your destination, with new menus updated every month.

Taste a wine selection for the senses

Pair your meal with a fine wine, sip a glass of champagne, or visit our A380 Onboard Lounge for cocktails and canapés.

Be good to yourself

Choose from our healthy meal options that are prepared without added saturated and trans fats, salt and sugars.