The Certified 4-Star Airline Rating recognizes those airlines that provide a good Product standard across different travel categories (ie. cabin travel classes), combined with delivering good standards of Staff Service for both the Cabin Service and their home-base Airport environments.
| Aircraft | Seat Pitch | Seat Width | Seat Angle | Seats | Configuration | Internet |
|---|---|---|---|---|---|---|
| Airbus A380 | 196 cm | 70 cm | 180 °  |
70 | 2-2-2 (Upperdeck) |  |
| Boeing 787 | 188 cm | 66 cm | 180 ° |
24 | 2-2-2 | |
Airport Lounges
Beijing Capital International Airport
Sky Pearl Club Lounge
Location
Second lounge on the right of the stairs past the security check, second floor.
Services
Functions: service area, lobby, dining area, business area, restroom and various auxiliary functional areas, including left luggage area, viewing area, movie area, massage area, Internet area, kids’ zone, display area etc.The lounge mainly provides services such as boarding reminders, airline information searches, passenger ticket alterations/cancellations, membership services, business functions, luggage storage, buffet, video and audio entertainment, massage, wireless Internet access, cell phone charging and so on.
Opening times
05:10 – last flight of the night
Open to
First-class and business-class passengers, Pearl Club members and SkyTeam Alliance Gold passengers
VIP Lounge
Location
Third lounge on the left of the stairs past the security check, second floor.
Services
The front desk mainly provides services such as boarding reminders, airline information searches, passenger ticket alterations/cancellations, membership services, business functions and luggage storage. The central lounge area includes a buffet, video entertainment, wireless Internet access, books, a cell phone charging service etc.There is a smoking room on the left and the restroom is inside.
Opening times
05:10 – last flight of the night
Open to
First-class and business-class SkyTeam Alliance Elite Plus passengers and VIP passengers
Guangzhou Baiyun International Airport
First West Airside Pearl Lounge
Location
Near Boarding Gate B213 at Guangzhou Baiyun International Airport
Services
Internet access and dining service.
Opening times
05:00 – last flight of the day
Open to
First-class and business-class passengers on China Southern Airlines international flights and Pearl Gold and Silver passengers
Second West Airside Pearl Lounge
Location
At the entrance to the second West Airside at Guangzhou Baiyun International Airport.
Services
The lounge for first-class and business-class passengers has a number of functional areas, including an Internet area, a sleeping area, a dining area, a rest area, a buffet area, kitchenettes, shower rooms, a smoking room, small sitting rooms (which can be used as small conference rooms) and so on. The lounge for Pearl Gold and Silver passengers has a dining area, a relaxation area, a buffet area and an Internet access area.
Opening times
05:00 – last flight of the day
Open to
First-class and business-class passengers on China Southern Airlines international flights and Pearl Gold and Silver passengers
First East Airside Pearl Lounge
Location
First East Airside at Guangzhou Baiyun International Airport.
Services
The lounge is elegant and fashionable. It combines modern simplicity and classic Chinese style perfectly, providing high-end passengers with a comfortable and quiet private space.The lounge has two floors: one for first-class and business-class passengers and one for elite members. The two floors are managed separately.The lounge designed especially for first-class and business-class passengers of China Southern Airlines has designated personalized service areas based on international standards to meet various customer demands.
Opening times
05:00 – last flight of the day
Open to
First-class and business-class passengers and VIPs on China Southern Airlines international flights, Pearl Gold and Silver passengers, SkyTeam Alliance Elite Plus passengers and VIP card holders of organizations which have signed sharing lounges agreement with China Southern Airlines.
Chongqing Jiangbei International Airport
VIP Lounge
Location
Terminal T2A of Jiangbei International Airport.
Services
The lounge has a separate food preparation room, a left luggage area, a business area, a massage area and a shower room. There is a long welcome mat outside the lounge and specially assigned personnel will welcome high-end passengers at the security checkpoint and guide them to the lounge.
Opening times
From departure of the first flight of the day to arrival of the last flight of the day
Open to
First-class and business-class passengers of China Southern Airlines, Pearl Club members and SkyTeam Alliance Gold passengers
Shanghai Pudong International Airport
Pearl Club Lounge
Location
Lounge No. 70 on the domestic departure floor of the T2 Terminal Building.
Services
In the lounge we provide customers with a wireless Internet service, food, drinks, reading materials, a massage service, a luggage service and a boarding reminder service.
Opening times
06:30 – departure of the last flight of the day
Open to Pearl first-class, first-class and business-class passengers, Pearl Gold and Silver passengers and SkyTeam Alliance Elite and Elite Plus passenger
Special Services
Priority baggage check-in
Priority Immigration and Security Lane
Priority boarding
Priority baggage claim
Guangzhou Baiyun Int Apt (CAN)
| Terminal Seating |  |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times | |
Beijing Capital APT (PEK)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness |  |
| Queuing Times | |
Chongqing Jiangbei Int Apt (CAN)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times | |
Shanghai Pudong (PVG)
| Terminal Seating | |
|---|---|
| Terminal Cleanliness | |
| Queuing Times | |
At a glance
A380
In the front of the upper deck.Seats can be laid down into a fully flat bed so you can enjoy a comfortable sleep.The new generation of “intelligent seating” in a 1-2-1 configuration is designed to ensure that all seats have aisle access.Ring formation of independent seat creates a special experience for undisrupted comfort.Each fully flat bed is 62 cm wide with two different lengths: 1.95 m and 2.2 m respectively.The adjustable privacy divider between the two adjacent seats in the center allows you to choose the degree of privacy or openness you prefer.Built-in amenities such as a literature pocket, magazine rack, reading light, USB port and in-seat power supply are available.15-inch flat-screen LCD TV.
B787
At the push of a button, the Business Class seat can recline 180 degrees into a comfortable fully flat bed to allow you to put aside all your tiredness and stress with a good night’s sleep in the best position.Adjustable built-in seat reading lamp;Beverage stand, magazine rack and shoe stowage;15-inch personal LCD TV.
Entertainment on Board
We provide over 600 hours of excellent entertainment programs on the newest aircrafts where advanced audio/video program selecting systems are installed and thus passengers can enjoy plenty of movies, TV programs and audio programs.
Music Space
Light music, folk, Chinese songs, EU and US classics, Asian classics, and classical music
Game Bar
Intelligence Development Games: 5D Flip the Boxes, Push the Boxes, Troublesome 12 Pieces, and Nine-square Grid
Chess and Card: Show Hand, Final Chess Phase, Chinese Checkers, International Chess, Gobang, Chinese Chess, Tichu, and Mahjong in the Air
Games: Space Ball Arrangement, Pool Zuma, Spot the Difference in Scenery Pictures, Escape from the Maze, Connect the Dots, and Snap
Blue Sky Bookstore
History: “The Distinguished Vision of Ye Jianying,” ”Six Words Worth Five Million Dollars,” ”Vision of Mother,” “Why the US Attacks DPRK,” and “Getting Rid of the ‘Mystical Wind’ Suicide of the Japanese Army”
Philosophy: “How to Understand Death without Knowing Living,””What is Ontology?,””Intuition of Philosophy,” “Mystery of Dialectics,” and “Material and Form”
Health Preserving: “Are White Clothes the Most Effective Prevention from Nuclear Radiation?,””Eight Fruits and Vegetables That Can Prevent Nuclear Radiation,” “Spring Is the Best Time to Preserve Your Health,” “Disinfect Your Cellphone,” and”Health Preservation and Ginger Decoction”
Classic Chinese Studies: “On Shangjun’s Theory: Powerful State and Disadvantageous People,” “Historical Records Carved by Two Masters with Notes from the Song Dynasty,” “Meanings of Characters, Lack of Strokes,” “Identification of Cultural Relics,” “Zhang Chunbo: The Flavor of Tea in Spring,” and”Spring Tea”
The Romance of the Three Kingdoms: “Szeto Wang Ingeniously Makes Interlocking Stratagems,” “Lvbu Helps Szeto Kill the Bully,” “Ma Teng Rises in Revolt to Support the Loyal Family,” “Liu Xuande Saves Kongrong in Beihai,” and “Tao Gongzu Assigns Xuzhou Three Times”
A Dream of Red Mansions: “Widow Jin Insulted for Coveting Power,” “Ning Mansion Rehearses the Family Feast for the Birthday of Jia Jing,” “Wang Xifeng Maliciously Sets Up a Love Trap,” “Qin Keqin Dies and Grants a Post of Loyal Household Troops,” and “Lin Ruhai Dies in Yangzhou City”
China Southern Airlines Window
About Us: “The Updated Introduction to China Southern Airlines” (Chinese-English Version)
News: “News Releases on the Website (including Awards, Honors, and Other Achievements)”
Our Products & Services: “Australian Airlines,” “Online Bank Payment Offers,” “Fly with Us,” “In-flight Duty-free,” and “Travel for Experience”
The Sky Pearl Club: “Club Bulletin”
Food and Beverage
Enjoy both the finest East Asian cuisine and the best Western food while cruising at 10,000 meters. The authentic and distinctive Chinese meals and meticulously prepared Western meals mean that there will always be something to suit your taste waiting to surprise you.
Our Western main dishes are in step with international dining trends and the needs of high-end travelers, as well as meeting low-calorie health standards. Our Chinese main dishes exemplify the distinctive flavors of Cantonese (Lingnan) cuisine.
You can enjoy both richly flavored Lingnan cuisine and pure, fresh Western food on the “road to Guangzhou.”
Chaoshan beef meatballs in clear broth, Cantonese-style “kung fu” (pork, chicken, and mushroom) soup, roast goose, snacks, desserts, and other products allow you to sample the flavors of authentic Chinese cuisine; local ingredients carefully selected prior to departure and creative, healthy cooking methods also allow you to enjoy the gentle yet rich flavors of Western food while cruising at 10,000 meters, providing a treat for the taste buds for even the pickiest traveler.
First and business class travelers departing from Guangzhou can enjoy China Southern Airlines’ most celebrated dishes—China Southern Airlines’ beef “big bowl” noodles—as well as exquisite and delicious Cantonese hotpot rice and Guangdong-style rice noodles.
Our two main in-flight service brands—the “In-flight Cellar” and the “In-flight Tea Garden”—not only let you sample the finest alcoholic beverages, but also give you the chance to personally experience China’s traditional tea culture.
China Southern Airlines’ In-flight Cellar offers dozens of fine wines and spirits from France, Australia, Scotland, England, US, China, and other countries and regions. The selection includes outstanding French AOC wines, world-famous brandies, whiskies and liqueurs, and a wide range of other fine beverages to suit every taste, all provided by our cabin crew’s professional drinks service, which is aimed at creating an elegant, high-quality in-flight experience for travelers in both first and business class.
China Southern Airlines’ In-Flight Tea Garden demonstrates China’s traditional tea culture and tea ceremonies for travelers. The high-end tea offered by this century old teahouse and the specially trained staff bring the best out in each other. You can taste the very essence of the most fragrant teas on your journey.