The Certified 4-Star Airline Rating recognizes those airlines that provide a good Product standard across different travel categories (ie. cabin travel classes), combined with delivering good standards of Staff Service for both the Cabin Service and their home-base Airport environments.

Airport Lounges.

Depending on the cabin class indicated (Business, Frist, Premium Economy) on your boarding pass, you are welcome to use the departure airport lounge service. Since the lounges that you can use and the entry criteria may differ between airports, please check the criteria based in advance.

Members of JMB DIAMOND, JMB SAPPHIRE, JMB CRYSTAL, and JAL Global Club may use the departure airport lounge service. Since the lounges that you can use and the entry criteria may differ between airports, please check the criteria based in advance.

International Narita

JAL FIRST CLASS LOUNGE in the main building

SAKURA LOUNGE in the main building

JAL FIRST CLASS LOUNGE in Satellite building

SAKURA LOUNGE in Satellite building          

International Haneda

JAL FIRST CLASS LOUNGE

SAKURA LOUNGE

TIAT Shower Room (upon arrival)

International Nagoya

SAKURA LOUNGE

International Osaka

SAKURA LOUNGE

Domestic Narita

Sakura Lounge

Lounge Facilities & Amenities

Domestic Haneda

Diamond Premier Lounge & Sakura Lounge

Use the lounge how you want to.

Three different areas to suit your various needs: Bar, Library, Private & Relax.

Optimal privacy

The “Private & Relax” area ensures privacy as if it was your own room.

Finish your work

The “Library” area offers a space for working on your computer, reading newspapers, or quietly spending time as you wish.

Panoramic views throughout

Almost all the areas face the windows on the third floor (departure floor on Floor 2), offering a panoramic view of departing and arriving aircraft and the new international terminal.

Showers for freshening up

Five shower booths are available on both the South and North sides of the lounge, so you can refresh your trip. (open to all guests admitted to the lounge)

Produced by Japanese specialists

• Operational Coordination: TRANSIT GENERAL OFFICE
• Basic plan & overall design: Hiroshi Nakamura & NAP
• Construction: Azusa Sekkei Co., Ltd.
• Library direction: Yoshitaka Haba of BACH
• Kid’s Lounge direction: Kodomo BEAMS
• Artwork curation: Shiraishi Contemporary Art
• Toilets and showers: TOTO
• Smoking room courtesy of: Japan Tobacco Inc.
• Massage chairs courtesy of: Family INADA 

Special Services

JAL Okaeri LIMO Service (Only on selected Months available) 

Applicable customers

• JAL Mileage Bank Japan menbers
• Customers using the following fares and routes/flights both ways (return trip originating from Japan)
• Customers who have purchased round-trip tickets originating from Japan.
• Complete reservations and ticketing in Japan Region

Applicable fares ( First / Business Class)

• Flex F (booking class/F)
• Flex J (booking class/J)
• Semi-Flex J (booking class/J)
• Standard J (booking class/J)
• * Service is available for upgrade to First class from Business class fares above using JMB upgrade award.(booking class/Z)
• * Passengers using Selected Business class tour packages are ineligible for this service.

Europe routes

Mainland US routes

* Customers useing JL001/JL005 and transit to JAL domestic flight (Osaka/Nagoya) are eligible for this service.

Asia routes

• * Hawaii routes and code share flights operated by other airlines are not eligible.

Priority baggage check-in

Priority Immigration and Security Lane

Priority boarding

Priority baggage claim

Tokyo Narita (NRT)

Terminal Seating
Terminal Cleanliness
Queuing Times

Tokyo Haneda (HND)

Terminal Seating
Terminal Cleanliness
Queuing Times

Osaka Kansai (KIX)

Terminal Seating
Terminal Cleanliness
Queuing Times

Nagoya Chubu Centrair (NGO)

Terminal Seating
Terminal Cleanliness
Queuing Times

At a glance

JAL SKY SUITE III

Fully-flat seats that provide plenty of legroom and overall space.
Relax to the fullest, whether flying solo or with someone.
Come enjoy a higher order of comfort.

Seat specifications

• Private spaces that feel like private rooms.
• Fully-flat beds let you sleep soundly.
• Effective use of space provides ample overall room, even when in the bed position.
• 4 across, 1-2-1 configuration.
  A liberating layout that provides aisle access from every seat.
• Large 17-inch personal screen. Adjustable seat angle ensures comfort in any seat position.
• Large, movable table.
• Movable armrests (aisle-side) that can be moved for extra bed space and to store small objects.
• Movable dividers to give you privacy.
• USB port, video input, AC power outlet

Entertainment on Board

Movies and videos

Watch movies and JAL original video programs, read the news, and more.

Audio programs

A wide range of audio genres ranging from the latest pop music to rakugo (comic storytelling) performances.

Games

A diversity of game genres, from tabletop to action games.

Digital book
(SKY MANGA)

Enjoy reading e-books including popular manga along your flight.

*Available on Boeing 787 aircraft

MAGIC, JAL inflight entertainment system

The MAGIC inflight entertainment system gives you access to today’s talked-about movies as well as games great for taking a mental break, in addition to a wide variety of audio content ranging from the latest pop music to rakugo (comic storytelling) performances. Your own personal screen lets you start watching a variety of programs from any point you wish.

Inflight entertainment controller with LCD touch panel

Every seat has an inflight entertainment controller equipped with an LCD touch panel.

Noise-canceling headphones

Experience the unrivalled sound quality of our comfy, SONY background noise-canceling headphones. Our headphones are sure to enhance your enjoyment of our inflight entertainment and long wearing listening comfort.

*Headphone model may change subject to the operating aircraft.

Food and Beverage 

BEDD, the most luxurious restaurant in the world

Think of it:a luxurious restaurant with offerings from around the world, flying through the sky. Travel without being disturbed by anyone, with high-flying views of clouds and terrain, while enjoying food artfully prepared by our highly skilled chefs. The last D of JAL BEDD, the name of our flying restaurant that is enjoyed all over the world, refers to the concepts of care-free Dining with Delicious foods and Dream-like comfort. Enjoy a lofty dining experience right from your seat in the sky.

Japanese cuisine

Jun Kurogi
Owner-chef of restaurant
Kurogi in Yushima.

Chef Jun Kurogi who pursues authentic Japanese cuisine with his secret ingredient “”sincerity””, has designed our Japanese menu. His menu engages in conversation with each ingredient to seek flavorful simply seasoned cuisine.

Western cuisine

Chikara Yamada
Owner-chef of the pioneering
restaurant Yamada Chikara 

A la carte

Choose what you like, when you feel like having it.

The second meal service offers a variety of delicious Japanese and Western dishes prepared individually at your convenience,

like your own premium restaurant in the sky.

Alcoholic beverages

From JAL’s Japanese sake selection

We are proud to serve you with our Japanese sake selection onboard,
from famous seasonal varieties of Japanese sake that include Hakurakusei and Jokigen, as well as popular sweet potato shochu (distilled liquor) choices such as Tomino Hozan and Naka Naka.

JAL wine selection

Enjoy our wines selected from around the world when flying JAL Business Class.
All bottles are hand-selected by JAL Wine Advisor – Motohiro Okoshi, who has made his mark far and wide as a wine taster and wine director, and our cabin crew members with sommelier qualifications.
Enjoy the exquisite meals with wines selected by our professional team.